Since few days I can’t delete mail from /e/.
The alert message says me ‘‘impossible to move the message’’.
I use 98% of the storage and I am afraid that I will not receive mail anymore.
Anyone knows how to solve this problem?
As I could read on Telegram, you emptied your Trash folder.
Now your storage is 2% free : you can try to delete some very small emails, emptying again the Trashcan each time.
This is a slow and painful process : as an alternative I’ll ask to support@e.email if they can expand your storage for 1 day, it should be enough for you to delete some big messages.
And don’t forget to throw out the garbage in your Trashcan
Hello! Thank you very much for your quick answer, I used your tips ans it works at this moment. Nevertheless, i delete all my message in the ‘sent folders’, ‘trash mail folders’ ‘archive folders’, ‘draft folders’ ‘spam folders’ (keep only last 15 mails), and i still use 91% of the 1GO available. I don’'t understand why. Any idea?
1GB really isn’t that much. Perhaps you still have emails with large attachments. Or perhaps you are storing other files in your e account that are taking up all the space and it’s not emails at all?
You could go onto the website (/e/) to see what’s really there. All that stuff sums up to this 1GB. - Sometimes your device synchronizes a lot of stuff (not only mail) you do not want. If so you can configure that on the device.
Hello,
Just to keep you informed, the support help me to delete the mail folder with large sise in octets.
It was a problem of synchronisation with my mail Client. The topic can be closed for me.