Suite - No thumbnails in video section

Hi, My Videos I have not thumbnails. Why? See attachment.

Thank you


that would be up to murena cloud to enable the preview provider for videos. Paying customer? send a mail to support.

It takes more compute time to do the previews for videos than for images - the system is generally capable to do it though (ffmpeg etc)

Another aspect is, thumbnailing / preview is security sensitive for the system munching through the data and I think video previewing has seen less scrutiny than phps image previewing. A “no” to the function isn’t wholly to your disadvantage.