Just to add background … I think this is the issue where 2e failed to upgrade from version 1.0 as mentioned in this thread: Attempting to upgrade Terracube 2e from version 1.0 to 1.1 (2020 model)
A fix from /e/ support is mentioned in Post # 12.
Attempting to upgrade Terracube 2e from version 1.0 to 1.1 (2020 model) - #12 by alexis.
This Gitlab issue covers the background in further detail.