I’ve tried installing e/os using the web installer in Windows 11, but it always got stuck at the “Device Detection” step, where even though the phone was visible, it couldn’t connect (no pop up on phone), even though I followed all the previous steps correctly.
So now I’m trying it on Linux (Zorin), but it’s still acting very strange. I installed adb and fastboot, running ./adb devices shows the phone, ./fastboot devices doesnt. I think I updated all the drivers correctly (I’m a total linux newbie), and I eventually got the bootloader totally unlocked (not just OEM unlocked), so that it now shows as unlocked in the boot menu.
However, when I try the web installer again, it keeps getting stuck on the Device Detection Step (even though it has worked before, but then it got stuck after downloading the files), where I get this error:
Error on step: device-detection
Cannot execute command connect adb
The device is not connected Failed to connect: Cannot connect ADB Cannot read properties of undefined (reading ‘deserial’)
Proposal: Check connection and that no other program is using the phone and retry.
I tried it with a bunch of different cables in a bunch of different ports, but nothing seems to work. I did all the previous steps, USB debugging, OEM unlock, setting to File Transfer etc.
I really want the webinstaller to work because like I said I know nothing about Linux or using commands.
Can anybody for the love of God assist me?