Unable to log in to accounts.murena.io

Using /e/OS murenacloud
1

I’m unable to log in to accounts.murena.io to make an account upgrade.

I’m able to access murena.io/apps/ (mail, calendar,…). I click on Upgrade storage, it shows all the available plans, but I’m not logged in there. It suggests to Log in with Murena ID, but that is rejected for me.

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2

You can contact the team by filling the details here They would be able to help you.

2 Likes
3

I dear Manoj,

I have contacted the support, but they replied rather with general tips.

I have debugged the issue in the last days. I can log into murena.com using my @e.email account, but the @murena.io is rejected at the same site. Both emails belongs to my person and both can log in to murena.io, but not murena.com.

Thank you for your support.
Milan

4

Let me check with the team if only one ID is possible for login. It may be the case, as we are still working on implementing SSO across sites.

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