Unable to switch on my /e/ Galaxy S8 anymore

Hi everybody!

I own a Galaxy S8 (SM-G950F) /e/ phone bougth from e website, I’m quite a happy user but unfortunately it does not power on anymore! Also recovery and download boot modes don’t work.

The only feedback is the battery charging status indicator and the led light when wall plugged or plugged in my pc (I also tried leaving it on charge for longer time to exclude that it was a problem of dead battery).

Any advice?
Thank you!

Pl send a mail to support@e.email with the purchase details.

You are right, I’ll try.
Thanks