My phone (GIGASET GS290, bought on your site in December 2021) is blocked.
The password to unlock the screen no longer works (the same password for several weeks). I restarted the phone and the PIN code no longer works. I tested on another phone, the PIN code works.
how to unlock it?
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do you mean the sim pin code ?
yes, the sim pin code
So, this is different than
even if you had set the same pin code than you sim card.
In order to be sure, remove your sim card and try to unlock your phone. If you manage to do it, then your sim is guilty. Otherwise, the phone may be responsible.
without the sim card, I have the same problem and I only have one more attempt before my data is erased.
in the end, support told me to format the phone, which i did.
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