Hi @aibd
I decided to follow this instruction after double checking I had copies of anything important (backed up):
I went to settings and found the reset option. All the usual warnings about all date erased. Did the reset.
Phone started up, all good, but I still could not make a call.
I had a look at the version number and forgot to make a note of it as I saw that I could download the latest version,
/e/OS 2.7-s-2025019460371
and decided to give it a try.
It downloaded which is good as i could not get any downloads of updates or upgrades before the reset.
Once downloaded, I installed it.
Now it is running Android 12 (was android 10 before).
That is as far as I have got. I was/am excited about it so i wanted to write /reply here to let you and all others know the progress.
I will have to redo all my preferences and bits but that is OK.
The problem with the calling and receiving calls could be to do with VoLTE 4G being rolled in across the country.
I had a text earlier today about it from the phone carrier.
I would submit that a lot of people might have to upgrade their phones if currently using 3G or even plain 4G. A bit curious. A forced upgrade to more modern tentacles into the users privacy?
Anyway, that is all another subject completely.
I will play around with my new version of e/OS and report back.
Thank you so much (everyone) for your patience with me all through this.
Once I have fiddled around a bit and tried things out, i will be able to do a ‘Problem Solved’.
Peace