Your account null (Echec d'authentification)

If I try to, I get the same error message.

I’m on a paid plan (20G), but I seeked help on the forum because I didn’t see any contact form or email to reach out to in my murena space, on the general website or in my subscription confirmation.
Do you know how to contact someone?

Nevermind, I just found the helpdesk contact form. Sorry !

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saw things up the alley of this error. I wonder if the token refresh improvements address any of this what’s in this thread.

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Could you share the solution if you find one ? That would help me a lot !

with v3.1 there’s coming an OAuth re-auth fix in accountmanager, I’d wager that will fix the situation

You can post the query to the help desk using the form here

Please note due to the high volume of requests the helpdesk has a 5-10 day response wait period.

I’m in the process of communicating with the Murena Helpdesk. When my problem is solved, I’ll make sure to come back here and share what worked.

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