Android 10 works like a charm...but no streaming services anymore!?

@Manoj how are you doing?

Is this issu something that can be fixed in the next update? My xiaomi redmi 4x is working well in regards of streaming netflix, primenvideo or Disney+ with the newest /e/ update.

Thanks and best regards,

I still don’t have /e/ installed on my Galaxy S9+ so I was wondering if it supports SmartView (a.k.a. MiraCast) not Chromecast like non-Samsung devices…

There are some open issues on gitlab with specific apps which do not work on /e/. The developers are looking into it but do not have any ETA’s as yet.


Thanks for the info!
Much appreciated.

Just to confirm, the streaming apps i refered too are running fine in other non Samsung devices after the New /e/ update.

I flashed the Official Samsung “Three Ireland” Android 10 firmware as a base before installing the new /e/ Q OS and am experiencing the same problem. I wonder is there a known firmware version that does not have these issues that could be used as a base to install /e/ over?

I’m not too familiar with this stuff so maybe I’m way off, but it seems to be vendor/model specific so my assumption is there is something in the official firmware that is blocking this. Perhaps there are some versions that don’t block DRM content.

My firmware which does have this issue:

Model SM-G960F
Model name Galaxy S9
Country Ireland(Three)(3IE)
Version Android 10
Changelist 19869059
Build date Thu, 17 Dec 2020 05:22:15 +0000
Security Patch Level 2021-01-01
Product code 3IE

That would be an interesting aspect.

When I flashed the stock ROM of Samsung for Germany I did find two versions online which I could not distinguish as both have been for the sm g 960f/ds. Hence I simply chose one:)

Anyhow ,if this might really be connected with one firmware somehow working, would actually another 960f/D’s version from within Europe work also for me?!?

For me it is still prime,Netflix and Disney not working.

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I do not want to be impatient, but as the galaxy s9 with e os is actually my main phone, i am eager to learn if anyone else has this issue of not being able to stream Netflix,prime and or Disney+.
I will reinstall the ROM if needed but I would like to learn beforehand if this might help at all.

Thanks and regards,

I’m in the same situation and unfortunately not being able to stream from these services is kind of a deal breaker for me sticking with /e/ for now. I’ve re-installed the stock ROM :pensive: but plan to re-install /e/ once a fix for this appears.

I purchased an S9 SM-960F here and I absolutely want to upgrade above android 8.1.0. This is one of the only threads I’ve seen that explains why I’ve been discouraged from upgrading.

Apparently I need to downgrade to stock before I can get to Q. Does that mean I need the French version? Where do I even get a stock rom from?

It’s all starting to sound the same. That is to say what I’m reading is ambiguous and full of caveats.

You should be able to get the Stock 10 ROM from sammobile . Ensure you get the ROM for your country. Using ODIN you can flash 10 and then upgrade to the /e/ Q build.

Is there any update on whether streaming services are working on the Q build yet? I am still running Android 8 for this reason.

1 - Rom from my country (USA) and not from where the phone was manufactured for (France)?
2 - Any ROM from that country? (I didn’t see USA and I see 3 French)
3 - Do I need to match the baseband to the fields on sammobile (G960FXXSBETH2)
4 - Do I need to do anything about unlocking bootloader? (my reading says no)
5 - Do I need to do a full format/wipe of all partitions?

It’s good to know that I can go right to 10, It’s good to know I’ll need ODIN. One of the unspoken or assumptions about samsung is that fastboot USB drivers won’t work, which is why ODIN is required. The version of ODIN mentioned/linked on sammobile was not on the same as what looked to be the official ODIN site.

Thanks @Manoj I do appreciate your time.

When I was testing the upgrade of the s9 from /e/ Oreo to /e/Q I did the following

  • Downloaded the Stock 10 ROM from sammobile for india …country where I live
  • Downloaded the ODIN ver 3.14
  • Removed all pins and locks set up on the phone
  • On a windows PC installed stock 10 first
  • Checked the phone was working on 10
  • Installed TWRP
  • Installed a patch we have linked here by sideloading as described here
  • Sideloaded the /e/OS Q build

Had done this a couple of months back to test a few different options and hope I remember the steps correctly
I have asked a team member to update the s9 / s9+Upgrade page as it is created using a template and is incorrect. …mentions Fastboot which does not work on Samsung devices.
If you check the LineageOS wiki they sideload the upgrade OS for all devices

We are working on getting a OTA OS Upgrade working for the s9 / s9+ . This development is still in progress.

I’m finally getting a more complete idea of what to do. More complete yes!.. but still not complete…

The SM-G960F was never released in the US and so I don’t see it available here:

Since I will be going from stock pretty much immediately to /e/ via the method you thoughtfully put together… does it even matter what stock firmware I use?

I may be misremembering something I read either here or at XDA over the last week but… If I use the wrong baseband for my device when transitioning to /e/ won’t I have other weird issues (like streaming service issues). I hope the answer is that I’m wrong about it.

In my current 8.1.0 build I do see my baseband version is G960FXXBETH2. This is the reason why I asked if I needed to use the french version that has a matching field.

I’m getting an error when side-chaining the no-verity-encrypt-samsung zip file. The vendors file ran ok. The directions didn’t say to reboot after that but I did after no-verity failed with Error Code:1

Nothing is encrypted. Do I need to run this magic patch?

Error 1 on running no-verity patch.
-Formatted and wiped per instructions
-put back in sideload mode and ran “adb sideload”

Vendor image on the device is NOT compatible
Expected android 10 vendor

Updater process ended with error 7.


For installing Q over stock firmware 10, no more need to install vendor27

Error 7 is probanly because you forgot to reboot to recovery between format /data and advanced wipe. OR you need to change the type of /data partition to another and rechange to ext4

Thank you for taking the time to reply with helpful comments.

Very well. I’m going to ignore the temptation of asking what the vendor patch did. FWIW the vendor patch did install/complete. It was the other (no verify encryption??) patch that failed.

I can’t forget what I never knew. Now that I know (thank you) I’ll try not to forget.

Where is this instruction outlined? Can you provide a link or clarify what fs to change the /data partition to? Why not ext4?

Do you mean:
-wipe (then reboot to recovery)
-Advanced wipe (reboot to recovery again)
-manually edit partition (create fs, format, then mount to /data, reboot to recovery again because why not)
-THEN sidechain /e/Q?

Most importantly… do I need to start all over by refreshing the stock rom using odin? Or can I just wipe and try again?

I admit that I dont understand what the purpose of flashing a stock rom is since it’s pretty much immediately blown away/formatted/wiped in TWRP. If that is NOT what’s happening with that step… I could benefit from knowing what is really going on.