App lounge does not show privacy score

I have my Fairphone no for a few days. At the beginning the app lounge showed me the privacy score of every app now it only shows me n/a.

Also when i click the trackers button its shows me nothing.

How can i fix this?

Regain your privacy! Adopt /e/OS the deGoogled mobile OS and online servicesphone

This seems to me a symptom of “partial connection”. There have been problems with app-lounge but it helps if your phone is fully updated. If you need more help please [HOWTO] Give complete /e/OS version info easily for support, answers, comparison etc.

This thread seems to explain options nicely [Solved] Search for application seems not working - #3 by abies77.

Certain settings in Advanced Privacy may interfere; you might turn off all while testing.

However the NA display is often fixed by just “Try again later”.

Im fully updated. See the screenshot to see what i get if i click trackers.

I’d guess exodus privacy refuses connections from TOR, do you have hide-my-ip activated in Advanced Privacy?

Nope, i dont. I did found out that when i disable my wifi and connect by my mobile connection it does work. Does that makes sense?

In my view there are many factors which disrupt App Lounge which itself has to access Play store and other sources in a timely way … but I think this fits in the broadest sense with

… where partial includes the idea … is all the required data being harvested quickly and together while the back door to Play Store is still open.

How can i fix this “partial connection” problem?

Can you possibly find out whether your Wi-Fi / ISP goes through some extra layer ?

I have this NA problem from time to time. There was the fix applied (mentioned in my links above) which for me made App Lounge usable again.

This is by no means an Expert solution just personal experience … however despite the fix NA still recurs infrequently. In my case I have observed for years that if on launching App Lounge the “animated blank screen” lasts more than a few moments there will likely be problems. This itself I associate with some “network issue” whether at my end or elsewhere I don’t know. For me the NA issue seems most likely associated with an extended “animated blank screen”. Hence for me “Try again later”.

When you open https://reports.exodus-privacy.eu.org/en/ with any other device but the phone out of your wifi, does it work?

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I just opened the link on another device on the same wifi and it also didnt work. Im almost sure it did work at the beginning.

That link does not work for me (and the privacy field in App Lounge is always a spinny animation) on my home wifi. It does work if I disable wifi, and so does the privacy field in App Lounge.

That’s interesting.

Do you have any idea why I get connection refused from that server on my wifi?

either exodus blocks your origin networks (https://ipinfo.io/ + https://bgp.he.net/) or something in between. If so, it’s mostly due to having seen what it deems abuse from the network. Check with an traceroute and/or “mtr” alike tool if packets get dropped in between

another theory - it’s aggressive ratelimiting (no http 429 returned, just tcp reset). As in check 24h later without opening Applounge from that network

If it doesn’t work on another device on the same wifi is not eos.
Check router /modem you have or even your internet provider could be blocking it.
Which country if you don’t mind sharing?

This may be; it’s working from my wifi this morning.

(This is from the US; the IP my wifi traffic goes on is a cable Internet provider.)

Its not yet working unfortunately