Appreciate the offer to help. Still I have not really serious looked at a phone which would be compatible with my carrier. These questions I am asking are to ensure I am capable of the troubleshooting and the how and where aspects. How did you come to the knowledge the issue was configuration tweaks and did you find the support from someone on these forums?
For know I must find the bands of my carrier and see which phones have those bands is that correct? Is there anything else I need to check on? Since there will be a different OS on the phone, eOS, does it matter if the phone I purchase is Locked or Unlocked? What would it matter? Lastly could I transfer my sim card from my Apple 6sPlus directly to this phone I purchase for eOS?