Cannot share calendar between two murena cloud users

Hi community,

I try to simply share a calendar between two users I’ve created and log in at murena.io

I use the share calendar menu shown below.
I know one must type in a known user account to let murena look for it and then display it as a banner, so you can choose it afterward. I tried both ‘user’ and ‘user@murena.io’. None are recognized.

I am sure this account exists, because sharing files the same way works well (sharing box is the same as for calendars btw).

I’ve read another post in 2020 that led to a bug, which in turn has been fixed Jan 2024, having this very behaviour. So I would suggest a regression ? Linked with murena’s blackout of end 2024 ?

Thank you for your help

Hello,

I have used this feature in the past successfully, I have just now tried to reproduce your problem but could not: I am able to see in the drop-down list the murena account that I am looking for to share the calendar with.

Can you try the other around: sharing the other person’s calendar to your murena account ?
Might do the trick faster that waiting for support to answer (provided you have a paying account).

Hi there,

Found the issue.

While creating the accounts, I used a login mail made of upper case and lower case characters.
I store it personally as is, and then mainly use copy paste
I discover that murena-cloud has converted it to lowercase only, without any advice.
That’s visible, once connected, in the ‘personal info’ of the account settings.

Surprisingly, this is not a problem for loging in, as it appears murena-cloud does the same lowercase conversion before checking

Unfortunately, this is no done while checking an account for sharing purposes, leading to a usage inconsistency.

The solution is to manually convert to lowercase while typing any account name for sharing. quite weird.

Thank you to GabrielT for you quick return. You put me on the track for finding the solution.

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