Hi all,
I can’t seem to be able to deactivate TOTP. I go to the security section of my /e/OS account on Murena.io, and uncheck the “Activate TOTP” box, then the box spins forever, but when I try logging in on any device it still asks for the TOTP code, and when I reopen my /e/OS account the box is still ticked (without spinning).
Anybody encountered the same?
I’m trying because I lost my phone with my TOTP seeds, so I need to install /e/OS on a new device and log it into my account. So, second question: is it possible to install /e/OS and connect it to my existing account with TOTP activated?
Thanks
I have exactly this same error.
Due to the latest changes in Authy, that app can’t be used on my /e/ device. I need to change my 2FA authenticator app from Authy to Ente Auth.
I managed to change all remaining accounts from Authy to Ente auth. Murena account has this TOTP switch, that failed me too. The progress circle keeps revolving.
I have access to login codes, but don’t know how to navigate with this error. I want to shift to Ente Auth asap.
Kindly help, thanks a lot!