Can't import contacts from Google .csv export

I just tried to import a .csv file into the /e/ address book that was exported from my Google contacts. All I got was a message saying that it finished importing “0” contacts. The .csv file contains hundreds of contacts.

Previously, my /e/ address book contained imported contacts but not most phone numbers of those contacts. They were imported from Google as well, though I can’t remember if that was through the migration tool or a manual import in the /e/ address book.

This means that so far I cannot place a phone call from my contacts on my smartphone running /e/. I have to manually enter each phone number.

Aside from that I also have another telephony issue: I am not getting WhatsApp or Element to ring with a ringtone when I am being called. Instead, I can only choose among short notification sounds. It means that I miss most phone calls.

Here’s my post on that issue:

Thanks for any help.

Regain your privacy! Adopt /e/ the unGoogled mobile OS and online servicesphone

Edited for error ! I do not know if we ever got the definitive answer on .vcf import / export, https://community.e.foundation/search?expanded=true&q=.vcf%20export%20order%3Alatest, but there are different .vcf versions. There are tools to convert .vcf files and I had to use one when I first started using /e/ but I did not keep notes ! [1]

In my case it was trial and error. (It might have been quicker to divide a list or group of contacts to so 30 items at a time)

https://doc.e.foundation/support-topics/migrate-to-e

I have done some research, without finding anything definitive (perhaps more time would be required !). Many (older) useful links come from this starting point https://help.nextcloud.com/t/import-vcard-2-1-to-address-book/102812.

@Klokkentoren I would like to propose (tentatively) that Nextcloud and hence /e/ require a .vcf version >=3. https://github.com/nextcloud/contacts/pull/596