Can't update system: network error

/e/OS Devices
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1

Hello
I’ve got a Samsung phone (SM G935F, android version 10, /e/os 1-2-20220725206061) that has been not been used for few years.

Now I need to use it and it won’t update
I get an error “can’t check for updates, check your internet connection try later again” when trying to update the system.

7 updates are listed, from sep 2022 thru mar 2023

is there a way to update it ?

it looks as there is some network error, although the phone is connected to wifi and accessing the internet.

Regain your privacy! Adopt /e/OS the deGoogled mobile OS and online servicesphone

2

You will have to manually update the phone. Back up all of your data as it will be lost.

https://doc.e.foundation/devices/hero2lte/install

1 Like
3

Only if you have an official or stable build

  • (Ofc if you have a community or dev build you will have to Format data and reinstall as said above.)

Different Build Types

[HOWTO] Give complete /e/OS version info easily for support, answers, comparison etc

Are these listed in the System Updater? If yes, does this list specifically include the Android Version Upgrades? Perhaps take a screenshot. [1].

Please be aware that correct Android version upgrade from Q to R now provided by republished builds (mentioned below ) will be critical to being able to move forward.

You should be sure to collect a backup before anything but you might first try

Settings > Apps (or Apps and notifications) > See all apps > top right 3 dot menu > Show system > Updater (or System updater) > Storage > Clear storage.

[1] Please check to see if the offered downloads are an exact match with the published builds /e/OS official hero2lte download.

  • Especially check for the republished builds with date_in_version_number of 20250318 as e-2.1-r- 20250318 477378-stable-hero2lte.zip

  • Further, please be aware that e-1.17.1-q-20250318477358-stable-hero2lte.zip (republished build) will be critical to your Upgrade path. This update will attempt to ensure that you do not have an SD card mounted as “Internal storage”.