Configure email on work Ipad

Duper · November 25, 2019, 9:34am

Hello,
I am attempting to setup my e.email account on a work Ipad (sadly)
Seems to be an issue with the Incoming Mail Server settings and “mail.ecloud.global” is not responding.
I appreciate any help.
Thank you.

Manoj · November 25, 2019, 9:52am

Hi @Duper did you try with these settings

Duper · November 25, 2019, 9:54am

Hello, yes I did and no success…

harvey186 · November 25, 2019, 11:26am

Are you using a proxy on your iPAD ? Some companies are using proxy server for blocking some domains. So it could be that you company is blocking e.foundation server. I think you should ask your company IT support.

Duper · November 25, 2019, 11:43am

No there is not. Just a basic series 2 iPad. Nothing flash. In fact I can’t stand it

harvey186 · November 25, 2019, 12:01pm

Check your inbuild firewall. Could be that it’s blocking your connection.
Do you have a terminal on your iPad ? If you, try to ping mail.ecloud.global

And are you using STARTTLS for smpt server ??

Duper · November 26, 2019, 1:32am

Thanks for your info. I’ve tried all sorts of settings with no success.
I’ve decided to bag the idea for now. Cheers