I am trying to install /e/OS on an Android Fairphone 6. I have successfully activated the developer options, unlocked the OEM function, enabled USB debugging and enabled File Transfer (in the Default USB configuration menu).
The next step (“We’ll now connect your phone to the browser. When this pop-up appears, select your telephone from the list.”) goes fine - the popup appears, I select my phone and I click connect.
The next step says “A pop-up window will then appeared on your phone. You will have to check always allow from this computer before pressing ok.”, but this popup window (the one that the image says should be headed “Allow USB debugging?” never appeared on my phone. The installer remained on this same screen, and if I try to click Connect again, the popup on the computer says “paired” next to my phone, and the following error message appears:
Error on step: device-detection
Cannot execute command connect adb
The device is not connected Failed to connect: Cannot connect ADB Cannot read properties of undefined (reading ‘deserial’)
Proposal: Check connection and that no other program is using the phone and retry.
I’ve tried that, it doesn’t help. Whatever I do, every time I click Connect in the “Device detection” step of the installer it fails and gives me the error message from above.
From the error message, the only thing I can think is that something else on the computer is somehow using the phone, but I don’t know what it could be or how to check.