Easy Installer on Win 10 w/ FP3+ : device not detected

j4n4n0el · November 20, 2020, 4:55pm

Hello, I am currently trying to install eos with the easy installer using my windows 10 computer, i’ve installed the easy installer, i’ve done all the steps, but when the installer is searching for my fairphone 3+ nothing happens … i’ve found my logs, but don’t know how to interpret them. I don’t know what more I can do at this point. Thank you beforehand for any help and time.

Heres one of the logs:
2020-11-20 14:41:24,448 DEBUG [JavaFX Application Thread] e.e.i.EasyInstaller [null:-1]
OS name = Windows 10
Java Home = C:\Program Files\easy-installer
Current working dir = C:\Program Files\easy-installer
ADB folder path = C:\Program Files\easy-installer\bin\adb
2020-11-20 14:41:24,511 DEBUG [JavaFX Application Thread] e.e.i.EasyInstaller [null:-1] language = fr, country = FR
2020-11-20 14:41:24,650 INFO [JavaFX Application Thread] e.e.i.c.MainWindowController [null:-1] initialize()
2020-11-20 14:41:24,654 INFO [JavaFX Application Thread] e.e.i.c.MainWindowController [null:-1] loadSubScene(null)
2020-11-20 14:41:24,778 DEBUG [JavaFX Application Thread] e.e.i.EasyInstaller [null:-1] Detected screen’s size = 1920.0 x 1040.0
stage’s size = 1440.0 x 1024.0
2020-11-20 14:41:26,197 INFO [JavaFX Application Thread] e.e.i.c.MainWindowController [null:-1] loadSubScene(beforeYouBeginRoot)
2020-11-20 14:41:26,614 INFO [JavaFX Application Thread] e.e.i.c.MainWindowController [null:-1] loadSubScene(connectDeviceRoot)
2020-11-20 14:41:26,974 INFO [JavaFX Application Thread] e.e.i.c.s.EnableADBController [null:-1] updateImage()
2020-11-20 14:41:26,975 DEBUG [JavaFX Application Thread] e.e.i.c.s.EnableADBController [null:-1] currentStepId= 0
2020-11-20 14:41:27,375 INFO [JavaFX Application Thread] e.e.i.c.s.EnableADBController [null:-1] updateImage()
2020-11-20 14:41:27,376 DEBUG [JavaFX Application Thread] e.e.i.c.s.EnableADBController [null:-1] currentStepId= 1
2020-11-20 14:41:27,943 INFO [JavaFX Application Thread] e.e.i.c.s.EnableADBController [null:-1] updateImage()
2020-11-20 14:41:27,943 DEBUG [JavaFX Application Thread] e.e.i.c.s.EnableADBController [null:-1] currentStepId= 2
2020-11-20 14:41:28,135 INFO [JavaFX Application Thread] e.e.i.c.s.EnableADBController [null:-1] updateImage()
2020-11-20 14:41:28,135 DEBUG [JavaFX Application Thread] e.e.i.c.s.EnableADBController [null:-1] currentStepId= 3
2020-11-20 14:41:28,511 INFO [JavaFX Application Thread] e.e.i.c.s.EnableADBController [null:-1] updateImage()
2020-11-20 14:41:28,511 DEBUG [JavaFX Application Thread] e.e.i.c.s.EnableADBController [null:-1] currentStepId= 4
2020-11-20 14:41:28,854 INFO [JavaFX Application Thread] e.e.i.c.s.EnableADBController [null:-1] updateImage()
2020-11-20 14:41:28,855 DEBUG [JavaFX Application Thread] e.e.i.c.s.EnableADBController [null:-1] currentStepId= 5
2020-11-20 14:41:29,071 INFO [JavaFX Application Thread] e.e.i.c.s.EnableADBController [null:-1] updateImage()
2020-11-20 14:41:29,071 DEBUG [JavaFX Application Thread] e.e.i.c.s.EnableADBController [null:-1] currentStepId= 6
2020-11-20 14:41:29,423 INFO [JavaFX Application Thread] e.e.i.c.s.EnableADBController [null:-1] updateImage()
2020-11-20 14:41:29,424 DEBUG [JavaFX Application Thread] e.e.i.c.s.EnableADBController [null:-1] currentStepId= 7
2020-11-20 14:41:29,427 INFO [JavaFX Application Thread] e.e.i.c.MainWindowController [null:-1] ResetNextButtonEventHandler()
2020-11-20 14:41:29,766 INFO [JavaFX Application Thread] e.e.i.c.MainWindowController [null:-1] loadSubScene(enableDevMode)
2020-11-20 14:41:29,774 INFO [JavaFX Application Thread] e.e.i.c.s.DeviceDetectedController [null:-1] startDetection()
2020-11-20 14:41:29,777 INFO [Thread-4] e.e.i.t.DeviceDetectionTask [null:-1] runADBDevicesCmd(C:\Program Files\easy-installer\bin\adb\adb)
2020-11-20 14:41:29,780 DEBUG [Thread-4] e.e.i.m.Command [null:-1] command: [cmd.exe, /c, "“C:\Program Files\easy-installer\bin\adb\adb”, “devices”, “-l”]
2020-11-20 14:41:29,794 INFO [Thread-4] e.e.i.m.Command [null:-1] Command’s Process started
2020-11-20 14:41:29,861 DEBUG [Thread-4] e.e.i.m.Command [null:-1]
(debug)List of devices attached
2020-11-20 14:41:29,862 DEBUG [Thread-4] e.e.i.m.Command [null:-1]
(debug)
2020-11-20 14:41:29,864 DEBUG [Thread-4] e.e.i.t.DeviceDetectionTask [null:-1] raw shell outputs =

List of devices attached

2020-11-20 14:41:29,864 DEBUG [Thread-4] e.e.i.t.DeviceDetectionTask [null:-1] checkAdbDevicesResult()
2020-11-20 14:41:29,865 DEBUG [Thread-4] e.e.i.t.DeviceDetectionTask [null:-1] Current subString :
2020-11-20 14:41:29,865 DEBUG [Thread-4] e.e.i.t.DeviceDetectionTask [null:-1] checkAdbDevicesResult()
2020-11-20 14:41:29,865 DEBUG [Thread-4] e.e.i.t.DeviceDetectionTask [null:-1] Current subString :
2020-11-20 14:41:29,865 DEBUG [Thread-4] e.e.i.t.DeviceDetectionTask [null:-1] checkAdbDevicesResult(List of devices attached)
2020-11-20 14:41:29,865 DEBUG [Thread-4] e.e.i.t.DeviceDetectionTask [null:-1] Current subString : List
2020-11-20 14:41:29,866 DEBUG [Thread-4] e.e.i.t.DeviceDetectionTask [null:-1] Current subString : of
2020-11-20 14:41:29,866 DEBUG [Thread-4] e.e.i.t.DeviceDetectionTask [null:-1] Current subString : devices
2020-11-20 14:41:29,866 DEBUG [Thread-4] e.e.i.t.DeviceDetectionTask [null:-1] Current subString : attached
2020-11-20 14:41:29,866 INFO [Thread-4] e.e.i.t.DeviceDetectionTask [null:-1] waiting
2020-11-20 14:41:32,117 INFO [JavaFX Application Thread] e.e.i.c.s.DeviceDetectedController [null:-1] startDetection()
2020-11-20 14:41:32,118 INFO [Thread-5] e.e.i.t.DeviceDetectionTask [null:-1] runADBDevicesCmd(C:\Program Files\easy-installer\bin\adb\adb)
2020-11-20 14:41:32,119 DEBUG [Thread-5] e.e.i.m.Command [null:-1] command: [cmd.exe, /c, "“C:\Program Files\easy-installer\bin\adb\adb”, “devices”, “-l”]
2020-11-20 14:41:32,138 INFO [Thread-5] e.e.i.m.Command [null:-1] Command’s Process started
2020-11-20 14:41:32,206 DEBUG [Thread-5] e.e.i.m.Command [null:-1]
(debug)List of devices attached
2020-11-20 14:41:32,206 DEBUG [Thread-5] e.e.i.m.Command [null:-1]
(debug)
2020-11-20 14:41:32,209 DEBUG [Thread-5] e.e.i.t.DeviceDetectionTask [null:-1] raw shell outputs =

List of devices attached

2020-11-20 14:41:32,209 DEBUG [Thread-5] e.e.i.t.DeviceDetectionTask [null:-1] checkAdbDevicesResult()
2020-11-20 14:41:32,209 DEBUG [Thread-5] e.e.i.t.DeviceDetectionTask [null:-1] Current subString :
2020-11-20 14:41:32,209 DEBUG [Thread-5] e.e.i.t.DeviceDetectionTask [null:-1] checkAdbDevicesResult()
2020-11-20 14:41:32,209 DEBUG [Thread-5] e.e.i.t.DeviceDetectionTask [null:-1] Current subString :
2020-11-20 14:41:32,210 DEBUG [Thread-5] e.e.i.t.DeviceDetectionTask [null:-1] checkAdbDevicesResult(List of devices attached)
2020-11-20 14:41:32,210 DEBUG [Thread-5] e.e.i.t.DeviceDetectionTask [null:-1] Current subString : List
2020-11-20 14:41:32,210 DEBUG [Thread-5] e.e.i.t.DeviceDetectionTask [null:-1] Current subString : of
2020-11-20 14:41:32,210 DEBUG [Thread-5] e.e.i.t.DeviceDetectionTask [null:-1] Current subString : devices
2020-11-20 14:41:32,210 DEBUG [Thread-5] e.e.i.t.DeviceDetectionTask [null:-1] Current subString : attached
2020-11-20 14:41:32,211 INFO [Thread-5] e.e.i.t.DeviceDetectionTask [null:-1] waiting
2020-11-20 14:41:34,461 INFO [JavaFX Application Thread] e.e.i.c.s.DeviceDetectedController [null:-1] startDetection()
2020-11-20 14:41:34,462 INFO [Thread-6] e.e.i.t.DeviceDetectionTask [null:-1] runADBDevicesCmd(C:\Program Files\easy-installer\bin\adb\adb)
2020-11-20 14:41:34,464 DEBUG [Thread-6] e.e.i.m.Command [null:-1] command: [cmd.exe, /c, "“C:\Program Files\easy-installer\bin\adb\adb”, “devices”, “-l”]
2020-11-20 14:41:34,478 INFO [Thread-6] e.e.i.m.Command [null:-1] Command’s Process started
2020-11-20 14:41:34,559 DEBUG [Thread-6] e.e.i.m.Command [null:-1]
(debug)List of devices attached
2020-11-20 14:41:34,559 DEBUG [Thread-6] e.e.i.m.Command [null:-1]
(debug)
2020-11-20 14:41:34,561 DEBUG [Thread-6] e.e.i.t.DeviceDetectionTask [null:-1] raw shell outputs =

List of devices attached

2020-11-20 14:41:34,562 DEBUG [Thread-6] e.e.i.t.DeviceDetectionTask [null:-1] checkAdbDevicesResult()
2020-11-20 14:41:34,563 DEBUG [Thread-6] e.e.i.t.DeviceDetectionTask [null:-1] Current subString :
2020-11-20 14:41:34,563 DEBUG [Thread-6] e.e.i.t.DeviceDetectionTask [null:-1] checkAdbDevicesResult()
2020-11-20 14:41:34,564 DEBUG [Thread-6] e.e.i.t.DeviceDetectionTask [null:-1] Current subString :
2020-11-20 14:41:34,564 DEBUG [Thread-6] e.e.i.t.DeviceDetectionTask [null:-1] checkAdbDevicesResult(List of devices attached)
2020-11-20 14:41:34,565 DEBUG [Thread-6] e.e.i.t.DeviceDetectionTask [null:-1] Current subString : List
2020-11-20 14:41:34,565 DEBUG [Thread-6] e.e.i.t.DeviceDetectionTask [null:-1] Current subString : of
2020-11-20 14:41:34,565 DEBUG [Thread-6] e.e.i.t.DeviceDetectionTask [null:-1] Current subString : devices
2020-11-20 14:41:34,565 DEBUG [Thread-6] e.e.i.t.DeviceDetectionTask [null:-1] Current subString : attached
2020-11-20 14:41:34,565 INFO [Thread-6] e.e.i.t.DeviceDetectionTask [null:-1] waiting
2020-11-20 14:41:36,816 INFO [JavaFX Application Thread] e.e.i.c.s.DeviceDetectedController [null:-1] startDetection()
2020-11-20 14:41:36,817 INFO [Thread-7] e.e.i.t.DeviceDetectionTask [null:-1] runADBDevicesCmd(C:\Program Files\easy-installer\bin\adb\adb)
2020-11-20 14:41:36,818 DEBUG [Thread-7] e.e.i.m.Command [null:-1] command: [cmd.exe, /c, "“C:\Program Files\easy-installer\bin\adb\adb”, “devices”, “-l”]
2020-11-20 14:41:36,835 INFO [Thread-7] e.e.i.m.Command [null:-1] Command’s Process started
2020-11-20 14:41:36,910 DEBUG [Thread-7] e.e.i.m.Command [null:-1]
(debug)List of devices attached
2020-11-20 14:41:36,910 DEBUG [Thread-7] e.e.i.m.Command [null:-1]
(debug)
2020-11-20 14:41:36,912 DEBUG [Thread-7] e.e.i.t.DeviceDetectionTask [null:-1] raw shell outputs =

List of devices attached

2020-11-20 14:41:36,913 DEBUG [Thread-7] e.e.i.t.DeviceDetectionTask [null:-1] checkAdbDevicesResult()
2020-11-20 14:41:36,913 DEBUG [Thread-7] e.e.i.t.DeviceDetectionTask [null:-1] Current subString :
2020-11-20 14:41:36,913 DEBUG [Thread-7] e.e.i.t.DeviceDetectionTask [null:-1] checkAdbDevicesResult()
2020-11-20 14:41:36,914 DEBUG [Thread-7] e.e.i.t.DeviceDetectionTask [null:-1] Current subString :
2020-11-20 14:41:36,914 DEBUG [Thread-7] e.e.i.t.DeviceDetectionTask [null:-1] checkAdbDevicesResult(List of devices attached)
2020-11-20 14:41:36,914 DEBUG [Thread-7] e.e.i.t.DeviceDetectionTask [null:-1] Current subString : List
2020-11-20 14:41:36,914 DEBUG [Thread-7] e.e.i.t.DeviceDetectionTask [null:-1] Current subString : of
2020-11-20 14:41:36,914 DEBUG [Thread-7] e.e.i.t.DeviceDetectionTask [null:-1] Current subString : devices
2020-11-20 14:41:36,915 DEBUG [Thread-7] e.e.i.t.DeviceDetectionTask [null:-1] Current subString : attached
2020-11-20 14:41:36,915 INFO [Thread-7] e.e.i.t.DeviceDetectionTask [null:-1] waiting
2020-11-20 14:41:39,165 INFO [JavaFX Application Thread] e.e.i.c.s.DeviceDetectedController [null:-1] startDetection()
2020-11-20 14:41:39,166 INFO [Thread-8] e.e.i.t.DeviceDetectionTask [null:-1] runADBDevicesCmd(C:\Program Files\easy-installer\bin\adb\adb)
2020-11-20 14:41:39,167 DEBUG [Thread-8] e.e.i.m.Command [null:-1] command: [cmd.exe, /c, "“C:\Program Files\easy-installer\bin\adb\adb”, “devices”, “-l”]
2020-11-20 14:41:39,186 INFO [Thread-8] e.e.i.m.Command [null:-1] Command’s Process started
2020-11-20 14:41:39,263 DEBUG [Thread-8] e.e.i.m.Command [null:-1]
(debug)List of devices attached
2020-11-20 14:41:39,264 DEBUG [Thread-8] e.e.i.m.Command [null:-1]
(debug)
2020-11-20 14:41:39,265 DEBUG [Thread-8] e.e.i.t.DeviceDetectionTask [null:-1] raw shell outputs =

List of devices attached

2020-11-20 14:41:39,266 DEBUG [Thread-8] e.e.i.t.DeviceDetectionTask [null:-1] checkAdbDevicesResult()
2020-11-20 14:41:39,266 DEBUG [Thread-8] e.e.i.t.DeviceDetectionTask [null:-1] Current subString :
2020-11-20 14:41:39,266 DEBUG [Thread-8] e.e.i.t.DeviceDetectionTask [null:-1] checkAdbDevicesResult()
2020-11-20 14:41:39,266 DEBUG [Thread-8] e.e.i.t.DeviceDetectionTask [null:-1] Current subString :
2020-11-20 14:41:39,266 DEBUG [Thread-8] e.e.i.t.DeviceDetectionTask [null:-1] checkAdbDevicesResult(List of devices attached)
2020-11-20 14:41:39,267 DEBUG [Thread-8] e.e.i.t.DeviceDetectionTask [null:-1] Current subString : List
2020-11-20 14:41:39,267 DEBUG [Thread-8] e.e.i.t.DeviceDetectionTask [null:-1] Current subString : of
2020-11-20 14:41:39,267 DEBUG [Thread-8] e.e.i.t.DeviceDetectionTask [null:-1] Current subString : devices
2020-11-20 14:41:39,267 DEBUG [Thread-8] e.e.i.t.DeviceDetectionTask [null:-1] Current subString : attached
2020-11-20 14:41:39,267 INFO [Thread-8] e.e.i.t.DeviceDetectionTask [null:-1] waiting
2020-11-20 14:41:41,517 INFO [JavaFX Application Thread] e.e.i.c.s.DeviceDetectedController [null:-1] startDetection()
2020-11-20 14:41:41,518 INFO [Thread-9] e.e.i.t.DeviceDetectionTask [null:-1] runADBDevicesCmd(C:\Program Files\easy-installer\bin\adb\adb)
2020-11-20 14:41:41,519 DEBUG [Thread-9] e.e.i.m.Command [null:-1] command: [cmd.exe, /c, "“C:\Program Files\easy-installer\bin\adb\adb”, “devices”, “-l”]
2020-11-20 14:41:41,531 INFO [Thread-9] e.e.i.m.Command [null:-1] Command’s Process started
2020-11-20 14:41:41,614 DEBUG [Thread-9] e.e.i.m.Command [null:-1]
(debug)List of devices attached
2020-11-20 14:41:41,615 DEBUG [Thread-9] e.e.i.m.Command [null:-1]
(debug)
2020-11-20 14:41:41,617 DEBUG [Thread-9] e.e.i.t.DeviceDetectionTask [null:-1] raw shell outputs =

List of devices attached

2020-11-20 14:41:41,618 DEBUG [Thread-9] e.e.i.t.DeviceDetectionTask [null:-1] checkAdbDevicesResult()
2020-11-20 14:41:41,618 DEBUG [Thread-9] e.e.i.t.DeviceDetectionTask [null:-1] Current subString :
2020-11-20 14:41:41,618 DEBUG [Thread-9] e.e.i.t.DeviceDetectionTask [null:-1] checkAdbDevicesResult()
2020-11-20 14:41:41,618 DEBUG [Thread-9] e.e.i.t.DeviceDetectionTask [null:-1] Current subString :
2020-11-20 14:41:41,618 DEBUG [Thread-9] e.e.i.t.DeviceDetectionTask [null:-1] checkAdbDevicesResult(List of devices attached)
2020-11-20 14:41:41,619 DEBUG [Thread-9] e.e.i.t.DeviceDetectionTask [null:-1] Current subString : List
2020-11-20 14:41:41,619 DEBUG [Thread-9] e.e.i.t.DeviceDetectionTask [null:-1] Current subString : of
2020-11-20 14:41:41,619 DEBUG [Thread-9] e.e.i.t.DeviceDetectionTask [null:-1] Current subString : devices
2020-11-20 14:41:41,619 DEBUG [Thread-9] e.e.i.t.DeviceDetectionTask [null:-1] Current subString : attached
2020-11-20 14:41:41,619 INFO [Thread-9] e.e.i.t.DeviceDetectionTask [null:-1] waiting
2020-11-20 14:41:43,870 INFO [JavaFX Application Thread] e.e.i.c.s.DeviceDetectedController [null:-1] startDetection()
2020-11-20 14:41:43,872 INFO [Thread-10] e.e.i.t.DeviceDetectionTask [null:-1] runADBDevicesCmd(C:\Program Files\easy-installer\bin\adb\adb)
2020-11-20 14:41:43,873 DEBUG [Thread-10] e.e.i.m.Command [null:-1] command: [cmd.exe, /c, "“C:\Program Files\easy-installer\bin\adb\adb”, “devices”, “-l”]
2020-11-20 14:41:43,885 INFO [Thread-10] e.e.i.m.Command [null:-1] Command’s Process started
2020-11-20 14:41:43,966 DEBUG [Thread-10] e.e.i.m.Command [null:-1]
(debug)List of devices attached
2020-11-20 14:41:43,966 DEBUG [Thread-10] e.e.i.m.Command [null:-1]
(debug)
2020-11-20 14:41:43,968 DEBUG [Thread-10] e.e.i.t.DeviceDetectionTask [null:-1] raw shell outputs =

List of devices attached

2020-11-20 14:41:43,969 DEBUG [Thread-10] e.e.i.t.DeviceDetectionTask [null:-1] checkAdbDevicesResult()
2020-11-20 14:41:43,969 DEBUG [Thread-10] e.e.i.t.DeviceDetectionTask [null:-1] Current subString :
2020-11-20 14:41:43,969 DEBUG [Thread-10] e.e.i.t.DeviceDetectionTask [null:-1] checkAdbDevicesResult()
2020-11-20 14:41:43,969 DEBUG [Thread-10] e.e.i.t.DeviceDetectionTask [null:-1] Current subString :
2020-11-20 14:41:43,969 DEBUG [Thread-10] e.e.i.t.DeviceDetectionTask [null:-1] checkAdbDevicesResult(List of devices attached)
2020-11-20 14:41:43,970 DEBUG [Thread-10] e.e.i.t.DeviceDetectionTask [null:-1] Current subString : List
2020-11-20 14:41:43,970 DEBUG [Thread-10] e.e.i.t.DeviceDetectionTask [null:-1] Current subString : of
2020-11-20 14:41:43,970 DEBUG [Thread-10] e.e.i.t.DeviceDetectionTask [null:-1] Current subString : devices
2020-11-20 14:41:43,970 DEBUG [Thread-10] e.e.i.t.DeviceDetectionTask [null:-1] Current subString : attached
2020-11-20 14:41:43,970 INFO [Thread-10] e.e.i.t.DeviceDetectionTask [null:-1] waiting
2020-11-20 14:41:46,221 INFO [JavaFX Application Thread] e.e.i.c.s.DeviceDetectedController [null:-1] startDetection()
2020-11-20 14:41:46,222 INFO [Thread-11] e.e.i.t.DeviceDetectionTask [null:-1] runADBDevicesCmd(C:\Program Files\easy-installer\bin\adb\adb)
2020-11-20 14:41:46,223 DEBUG [Thread-11] e.e.i.m.Command [null:-1] command: [cmd.exe, /c, "“C:\Program Files\easy-installer\bin\adb\adb”, “devices”, “-l”]
2020-11-20 14:41:46,238 INFO [Thread-11] e.e.i.m.Command [null:-1] Command’s Process started
2020-11-20 14:41:46,316 DEBUG [Thread-11] e.e.i.m.Command [null:-1]
(debug)List of devices attached
2020-11-20 14:41:46,316 DEBUG [Thread-11] e.e.i.m.Command [null:-1]
(debug)
2020-11-20 14:41:46,319 DEBUG [Thread-11] e.e.i.t.DeviceDetectionTask [null:-1] raw shell outputs =

List of devices attached

2020-11-20 14:41:46,319 DEBUG [Thread-11] e.e.i.t.DeviceDetectionTask [null:-1] checkAdbDevicesResult()
2020-11-20 14:41:46,319 DEBUG [Thread-11] e.e.i.t.DeviceDetectionTask [null:-1] Current subString :
2020-11-20 14:41:46,319 DEBUG [Thread-11] e.e.i.t.DeviceDetectionTask [null:-1] checkAdbDevicesResult()
2020-11-20 14:41:46,320 DEBUG [Thread-11] e.e.i.t.DeviceDetectionTask [null:-1] Current subString :
2020-11-20 14:41:46,320 DEBUG [Thread-11] e.e.i.t.DeviceDetectionTask [null:-1] checkAdbDevicesResult(List of devices attached)
2020-11-20 14:41:46,320 DEBUG [Thread-11] e.e.i.t.DeviceDetectionTask [null:-1] Current subString : List
2020-11-20 14:41:46,320 DEBUG [Thread-11] e.e.i.t.DeviceDetectionTask [null:-1] Current subString : of
2020-11-20 14:41:46,320 DEBUG [Thread-11] e.e.i.t.DeviceDetectionTask [null:-1] Current subString : devices
2020-11-20 14:41:46,321 DEBUG [Thread-11] e.e.i.t.DeviceDetectionTask [null:-1] Current subString : attached
2020-11-20 14:41:46,321 INFO [Thread-11] e.e.i.t.DeviceDetectionTask [null:-1] waiting
2020-11-20 14:41:48,572 INFO [JavaFX Application Thread] e.e.i.c.s.DeviceDetectedController [null:-1] startDetection()
2020-11-20 14:41:48,574 INFO [Thread-12] e.e.i.t.DeviceDetectionTask [null:-1] runADBDevicesCmd(C:\Program Files\easy-installer\bin\adb\adb)
2020-11-20 14:41:48,575 DEBUG [Thread-12] e.e.i.m.Command [null:-1] command: [cmd.exe, /c, "“C:\Program Files\easy-installer\bin\adb\adb”, “devices”, “-l”]
2020-11-20 14:41:48,592 INFO [Thread-12] e.e.i.m.Command [null:-1] Command’s Process started
2020-11-20 14:41:48,668 DEBUG [Thread-12] e.e.i.m.Command [null:-1]
(debug)List of devices attached
2020-11-20 14:41:48,668 DEBUG [Thread-12] e.e.i.m.Command [null:-1]
(debug)
2020-11-20 14:41:48,670 DEBUG [Thread-12] e.e.i.t.DeviceDetectionTask [null:-1] raw shell outputs =

List of devices attached

2020-11-20 14:41:48,671 DEBUG [Thread-12] e.e.i.t.DeviceDetectionTask [null:-1] checkAdbDevicesResult()
2020-11-20 14:41:48,671 DEBUG [Thread-12] e.e.i.t.DeviceDetectionTask [null:-1] Current subString :
2020-11-20 14:41:48,671 DEBUG [Thread-12] e.e.i.t.DeviceDetectionTask [null:-1] checkAdbDevicesResult()
2020-11-20 14:41:48,671 DEBUG [Thread-12] e.e.i.t.DeviceDetectionTask [null:-1] Current subString :
2020-11-20 14:41:48,671 DEBUG [Thread-12] e.e.i.t.DeviceDetectionTask [null:-1] checkAdbDevicesResult(List of devices attached)
2020-11-20 14:41:48,672 DEBUG [Thread-12] e.e.i.t.DeviceDetectionTask [null:-1] Current subString : List
2020-11-20 14:41:48,672 DEBUG [Thread-12] e.e.i.t.DeviceDetectionTask [null:-1] Current subString : of
2020-11-20 14:41:48,672 DEBUG [Thread-12] e.e.i.t.DeviceDetectionTask [null:-1] Current subString : devices
2020-11-20 14:41:48,672 DEBUG [Thread-12] e.e.i.t.DeviceDetectionTask [null:-1] Current subString : attached
2020-11-20 14:41:48,672 INFO [Thread-12] e.e.i.t.DeviceDetectionTask [null:-1] waiting
2020-11-20 14:41:50,923 INFO [JavaFX Application Thread] e.e.i.c.s.DeviceDetectedController [null:-1] startDetection()
2020-11-20 14:41:50,925 INFO [Thread-13] e.e.i.t.DeviceDetectionTask [null:-1] runADBDevicesCmd(C:\Program Files\easy-installer\bin\adb\adb)
2020-11-20 14:41:50,926 DEBUG [Thread-13] e.e.i.m.Command [null:-1] command: [cmd.exe, /c, "“C:\Program Files\easy-installer\bin\adb\adb”, “devices”, “-l”]
2020-11-20 14:41:50,937 INFO [Thread-13] e.e.i.m.Command [null:-1] Command’s Process started
2020-11-20 14:41:51,018 DEBUG [Thread-13] e.e.i.m.Command [null:-1]
(debug)List of devices attached
2020-11-20 14:41:51,018 DEBUG [Thread-13] e.e.i.m.Command [null:-1]
(debug)
2020-11-20 14:41:51,021 DEBUG [Thread-13] e.e.i.t.DeviceDetectionTask [null:-1] raw shell outputs =

List of devices attached

2020-11-20 14:41:51,021 DEBUG [Thread-13] e.e.i.t.DeviceDetectionTask [null:-1] checkAdbDevicesResult()
2020-11-20 14:41:51,021 DEBUG [Thread-13] e.e.i.t.DeviceDetectionTask [null:-1] Current subString :
2020-11-20 14:41:51,021 DEBUG [Thread-13] e.e.i.t.DeviceDetectionTask [null:-1] checkAdbDevicesResult()
2020-11-20 14:41:51,021 DEBUG [Thread-13] e.e.i.t.DeviceDetectionTask [null:-1] Current subString :
2020-11-20 14:41:51,021 DEBUG [Thread-13] e.e.i.t.DeviceDetectionTask [null:-1] checkAdbDevicesResult(List of devices attached)
2020-11-20 14:41:51,022 DEBUG [Thread-13] e.e.i.t.DeviceDetectionTask [null:-1] Current subString : List
2020-11-20 14:41:51,022 DEBUG [Thread-13] e.e.i.t.DeviceDetectionTask [null:-1] Current subString : of
2020-11-20 14:41:51,022 DEBUG [Thread-13] e.e.i.t.DeviceDetectionTask [null:-1] Current subString : devices
2020-11-20 14:41:51,022 DEBUG [Thread-13] e.e.i.t.DeviceDetectionTask [null:-1] Current subString : attached
2020-11-20 14:41:51,022 INFO [Thread-13] e.e.i.t.DeviceDetectionTask [null:-1] waiting
2020-11-20 14:41:53,272 INFO [JavaFX Application Thread] e.e.i.c.s.DeviceDetectedController [null:-1] startDetection()
2020-11-20 14:41:53,273 INFO [Thread-14] e.e.i.t.DeviceDetectionTask [null:-1] runADBDevicesCmd(C:\Program Files\easy-installer\bin\adb\adb)
2020-11-20 14:41:53,274 DEBUG [Thread-14] e.e.i.m.Command [null:-1] command: [cmd.exe, /c, "“C:\Program Files\easy-installer\bin\adb\adb”, “devices”, “-l”]
2020-11-20 14:41:53,284 INFO [Thread-14] e.e.i.m.Command [null:-1] Command’s Process started
2020-11-20 14:41:53,356 DEBUG [Thread-14] e.e.i.m.Command [null:-1]
(debug)List of devices attached
2020-11-20 14:41:53,356 DEBUG [Thread-14] e.e.i.m.Command [null:-1]
(debug)
2020-11-20 14:41:53,359 DEBUG [Thread-14] e.e.i.t.DeviceDetectionTask [null:-1] raw shell outputs =

List of devices attached

2020-11-20 14:41:53,359 DEBUG [Thread-14] e.e.i.t.DeviceDetectionTask [null:-1] checkAdbDevicesResult()
2020-11-20 14:41:53,359 DEBUG [Thread-14] e.e.i.t.DeviceDetectionTask [null:-1] Current subString :
2020-11-20 14:41:53,359 DEBUG [Thread-14] e.e.i.t.DeviceDetectionTask [null:-1] checkAdbDevicesResult()
2020-11-20 14:41:53,360 DEBUG [Thread-14] e.e.i.t.DeviceDetectionTask [null:-1] Current subString :
2020-11-20 14:41:53,360 DEBUG [Thread-14] e.e.i.t.DeviceDetectionTask [null:-1] checkAdbDevicesResult(List of devices attached)
2020-11-20 14:41:53,360 DEBUG [Thread-14] e.e.i.t.DeviceDetectionTask [null:-1] Current subString : List
2020-11-20 14:41:53,360 DEBUG [Thread-14] e.e.i.t.DeviceDetectionTask [null:-1] Current subString : of
2020-11-20 14:41:53,360 DEBUG [Thread-14] e.e.i.t.DeviceDetectionTask [null:-1] Current subString : devices
2020-11-20 14:41:53,360 DEBUG [Thread-14] e.e.i.t.DeviceDetectionTask [null:-1] Current subString : attached
2020-11-20 14:41:53,361 INFO [Thread-14] e.e.i.t.DeviceDetectionTask [null:-1] waiting
2020-11-20 14:41:55,612 INFO [JavaFX Application Thread] e.e.i.c.s.DeviceDetectedController [null:-1] startDetection()
2020-11-20 14:41:55,613 INFO [Thread-15] e.e.i.t.DeviceDetectionTask [null:-1] runADBDevicesCmd(C:\Program Files\easy-installer\bin\adb\adb)
2020-11-20 14:41:55,614 DEBUG [Thread-15] e.e.i.m.Command [null:-1] command: [cmd.exe, /c, "“C:\Program Files\easy-installer\bin\adb\adb”, “devices”, “-l”]
2020-11-20 14:41:55,629 INFO [Thread-15] e.e.i.m.Command [null:-1] Command’s Process started
2020-11-20 14:41:55,710 DEBUG [Thread-15] e.e.i.m.Command [null:-1]
(debug)List of devices attached
2020-11-20 14:41:55,711 DEBUG [Thread-15] e.e.i.m.Command [null:-1]
(debug)
2020-11-20 14:41:55,713 DEBUG [Thread-15] e.e.i.t.DeviceDetectionTask [null:-1] raw shell outputs =

List of devices attached

2020-11-20 14:41:55,714 DEBUG [Thread-15] e.e.i.t.DeviceDetectionTask [null:-1] checkAdbDevicesResult()
2020-11-20 14:41:55,714 DEBUG [Thread-15] e.e.i.t.DeviceDetectionTask [null:-1] Current subString :
2020-11-20 14:41:55,715 DEBUG [Thread-15] e.e.i.t.DeviceDetectionTask [null:-1] checkAdbDevicesResult()
2020-11-20 14:41:55,715 DEBUG [Thread-15] e.e.i.t.DeviceDetectionTask [null:-1] Current subString :
2020-11-20 14:41:55,716 DEBUG [Thread-15] e.e.i.t.DeviceDetectionTask [null:-1] checkAdbDevicesResult(List of devices attached)
2020-11-20 14:41:55,716 DEBUG [Thread-15] e.e.i.t.DeviceDetectionTask [null:-1] Current subString : List
2020-11-20 14:41:55,717 DEBUG [Thread-15] e.e.i.t.DeviceDetectionTask [null:-1] Current subString : of
2020-11-20 14:41:55,717 DEBUG [Thread-15] e.e.i.t.DeviceDetectionTask [null:-1] Current subString : devices
2020-11-20 14:41:55,717 DEBUG [Thread-15] e.e.i.t.DeviceDetectionTask [null:-1] Current subString : attached
2020-11-20 14:41:55,718 INFO [Thread-15] e.e.i.t.DeviceDetectionTask [null:-1] waiting
2020-11-20 14:41:57,968 INFO [JavaFX Application Thread] e.e.i.c.s.DeviceDetectedController [null:-1] startDetection()
2020-11-20 14:41:57,969 INFO [Thread-16] e.e.i.t.DeviceDetectionTask [null:-1] runADBDevicesCmd(C:\Program Files\easy-installer\bin\adb\adb)
2020-11-20 14:41:57,970 DEBUG [Thread-16] e.e.i.m.Command [null:-1] command: [cmd.exe, /c, "“C:\Program Files\easy-installer\bin\adb\adb”, “devices”, “-l”]
2020-11-20 14:41:57,985 INFO [Thread-16] e.e.i.m.Command [null:-1] Command’s Process started
2020-11-20 14:41:58,064 DEBUG [Thread-16] e.e.i.m.Command [null:-1]
(debug)List of devices attached
2020-11-20 14:41:58,065 DEBUG [Thread-16] e.e.i.m.Command [null:-1]
(debug)
2020-11-20 14:41:58,067 DEBUG [Thread-16] e.e.i.t.DeviceDetectionTask [null:-1] raw shell outputs =

List of devices attached

2020-11-20 14:41:58,068 DEBUG [Thread-16] e.e.i.t.DeviceDetectionTask [null:-1] checkAdbDevicesResult()
2020-11-20 14:41:58,068 DEBUG [Thread-16] e.e.i.t.DeviceDetectionTask [null:-1] Current subString :
2020-11-20 14:41:58,069 DEBUG [Thread-16] e.e.i.t.DeviceDetectionTask [null:-1] checkAdbDevicesResult()
2020-11-20 14:41:58,069 DEBUG [Thread-16] e.e.i.t.DeviceDetectionTask [null:-1] Current subString :
2020-11-20 14:41:58,069 DEBUG [Thread-16] e.e.i.t.DeviceDetectionTask [null:-1] checkAdbDevicesResult(List of devices attached)
2020-11-20 14:41:58,070 DEBUG [Thread-16] e.e.i.t.DeviceDetectionTask [null:-1] Current subString : List
2020-11-20 14:41:58,070 DEBUG [Thread-16] e.e.i.t.DeviceDetectionTask [null:-1] Current subString : of
2020-11-20 14:41:58,070 DEBUG [Thread-16] e.e.i.t.DeviceDetectionTask [null:-1] Current subString : devices
2020-11-20 14:41:58,071 DEBUG [Thread-16] e.e.i.t.DeviceDetectionTask [null:-1] Current subString : attached
2020-11-20 14:41:58,071 INFO [Thread-16] e.e.i.t.DeviceDetectionTask [null:-1] waiting
2020-11-20 14:42:00,321 INFO [JavaFX Application Thread] e.e.i.c.s.DeviceDetectedController [null:-1] startDetection()
2020-11-20 14:42:00,322 INFO [Thread-17] e.e.i.t.DeviceDetectionTask [null:-1] runADBDevicesCmd(C:\Program Files\easy-installer\bin\adb\adb)
2020-11-20 14:42:00,323 DEBUG [Thread-17] e.e.i.m.Command [null:-1] command: [cmd.exe, /c, "“C:\Program Files\easy-installer\bin\adb\adb”, “devices”, “-l”]
2020-11-20 14:42:00,338 INFO [Thread-17] e.e.i.m.Command [null:-1] Command’s Process started
2020-11-20 14:42:00,414 DEBUG [Thread-17] e.e.i.m.Command [null:-1]
(debug)List of devices attached
2020-11-20 14:42:00,414 DEBUG [Thread-17] e.e.i.m.Command [null:-1]
(debug)
2020-11-20 14:42:00,416 DEBUG [Thread-17] e.e.i.t.DeviceDetectionTask [null:-1] raw shell outputs =

List of devices attached

2020-11-20 14:42:00,417 DEBUG [Thread-17] e.e.i.t.DeviceDetectionTask [null:-1] checkAdbDevicesResult()
2020-11-20 14:42:00,417 DEBUG [Thread-17] e.e.i.t.DeviceDetectionTask [null:-1] Current subString :
2020-11-20 14:42:00,417 DEBUG [Thread-17] e.e.i.t.DeviceDetectionTask [null:-1] checkAdbDevicesResult()
2020-11-20 14:42:00,417 DEBUG [Thread-17] e.e.i.t.DeviceDetectionTask [null:-1] Current subString :
2020-11-20 14:42:00,418 DEBUG [Thread-17] e.e.i.t.DeviceDetectionTask [null:-1] checkAdbDevicesResult(List of devices attached)
2020-11-20 14:42:00,418 DEBUG [Thread-17] e.e.i.t.DeviceDetectionTask [null:-1] Current subString : List
2020-11-20 14:42:00,418 DEBUG [Thread-17] e.e.i.t.DeviceDetectionTask [null:-1] Current subString : of
2020-11-20 14:42:00,418 DEBUG [Thread-17] e.e.i.t.DeviceDetectionTask [null:-1] Current subString : devices
2020-11-20 14:42:00,419 DEBUG [Thread-17] e.e.i.t.DeviceDetectionTask [null:-1] Current subString : attached
2020-11-20 14:42:00,419 INFO [Thread-17] e.e.i.t.DeviceDetectionTask [null:-1] waiting
2020-11-20 14:42:01,146 INFO [JavaFX Application Thread] e.e.i.EasyInstaller [null:-1] stage is closing
2020-11-20 14:42:01,146 DEBUG [JavaFX Application Thread] e.e.i.c.MainWindowController [null:-1] onStop()

andrelam · November 20, 2020, 5:18pm

You might want to check this

penguin · November 21, 2020, 10:42pm

I have the same problem, but on Ubuntu 20.04. I get stuck at the same place, I am using a data cable, but it seems the easy installer will search for my phone indefinitely:/

Bernardoastre · November 30, 2020, 10:09am

I have the same problem. Did you manage to solve it?

penguin · November 30, 2020, 10:28am

I did but… I can’t remember how, exactly. It was something about the USB protocol, an option was called quite different from the screenshot and I hadn’t found it at first…? I think that way I missed a step.
Sorry to not be of more help

Ingo_FP_Angel · November 30, 2020, 11:11am

This topic here was about problems on a Windows computer, if you’re running into problems using Linux I think it’s best to create a separate topic.
And be sure to include the log file (or post it at https://paste.c-net.org/ and include the link in the new topic).

Bernardoastre · November 30, 2020, 11:38am

Thank you for your recommendation. A new topic is not necessary in my case. I’m indeed using windows.

Bernardoastre · November 30, 2020, 11:38am

Thank you very much for your answer. It’s reassuring to know there’s a fix.

Meri · January 2, 2021, 4:23pm

I have the same problem, it just searches endlessly for my device. Does anyone know if it has to do with what the easy installer calls the “Android debugging”, (and asks me to tap on), because I never found it, so it might be the problem…
Has anyone found a solution ?

Ingo_FP_Angel · January 2, 2021, 5:05pm

Just to make 100% sure that “I have the same problem” is indeed the same problem

your computer runs Windows 10?
the installer does not detect that you have a Fairphone (as opposed to having detected the FP3 but then being unable to do the actual installation)?

Helpful in any case would be to upload the logs of the installer.
You can find the log(s) depending on your operating system in different locations, see Howto troubleshoot issues with the easy-installer

The log might be too large to upload it to the forum directly. In that case you can try one of the the various pastebin services, like https://pastebin.com/, https://paste.c-net.org/, https://paste.ubuntu.com/

Meri · January 2, 2021, 5:47pm

Thank you for your answer ! Sorry, I’m a bit new to all of this. Actually, my computer was running on Windows 8, so, not exactly the same problem.
But I tried on another computer (also on Windows 8), and for some reason it worked…

JOduMonT · January 22, 2021, 11:29am

try to activate the USB debugging on your phone

Bernardoastre · January 26, 2021, 12:08pm

Hello,
a few month after I bought my FP3+, I still can’t install eos on it. If someone has an idea of how to solve this issue that would be amazing.
The problem: The easy installer stay stuck on the “searching for your device” step.
for information:

I followed without problem the instructions displayed by easy installer
I’m using windows 10
I am using a data cable
I tried on another computer (windows 10)
the usb debbugging mode isn’ changing anything (and my computer is not able to recognized the phone when it’s on)

Ingo_FP_Angel · January 26, 2021, 1:50pm

Can you provide the log file as described above in

Bernardoastre · January 26, 2021, 4:14pm

Thank you very much for your answer!

https://haste.tchncs.de/enanezanel.php

Ingo_FP_Angel · January 26, 2021, 5:36pm

The log file you provided: was that when the phone was in USB debugging mode?
The fact that the phone is not “recognized” in USB debugging mode as far as I know is not a problem if you mean that it’s not visible in the file explorer.

When the FP3 is in USB debugging mode and the installer is running you should see a dialog that ask for permissions to connect. Did that appear?

Bernardoastre · January 26, 2021, 5:53pm

The log file you provided: was that when the phone was in USB debugging mode?
No it was not.

When the FP3 is in USB debugging mode and the installer is running you should see a dialog that ask for permissions to connect. Did that appear?
I don’t see any dialog.

Thanks again for your help!

Bernardoastre · January 26, 2021, 5:56pm

I don’t know why, but I can’t poste a link anymore. Here the log with the debug using haste: uhazujaraw

Ingo_FP_Angel · January 26, 2021, 6:12pm

That new log doesn’t look any different.

It basically contains the same lines like the original poster had.
Have you checked the first reply which links to FP3+ no USB conection via fastboot, unlocking bootloader not possible

Right now I can imagine 3 reasons why the log looks the way it does

it’s not a data cable
the phone is not in USB debugging mode
windows lacks some driver to use USB debugging mode

The latter might be helped with above link.

Bernardoastre · January 28, 2021, 6:56pm

So, the problem is finally fixed. I had to install updated drivers after removing the old ones - the fairphone being originally identified as another kind of phone (don’t remember the brand)…
Again, thank you very much for your time and help! Thanks to you I can now enjoy my /e/os phone.