Chris8
August 1, 2026, 5:00am
1
Since yesterday I’m getting notifications that “authentication failed” and I need to check my log in details for the native mail app.
Its not getting new mail from my Murena account. All others work.
Is there a problem with the mailservers ?
Regain your privacy! Adopt /e/OS the deGoogled mobile OS and online services
aibd
August 1, 2026, 6:16am
2
This would hopefully be revealed by checking eCloud status.
Real-Time Service Status
Looks 100% at this time, no recent incidents reported.
The config settings can be checked from within the app.
Top left 3 bar menu > Settings > named e.mail account >
Sending mail → Outgoing server
Fetching mail → Incoming server.
Chris8
August 1, 2026, 6:31am
3
Thanks @aibd but I have changed nothing in these settings. Not by me, no updates.
Chris8
August 1, 2026, 6:35am
4
Is this related to the OAuth problem @mauve has with mail ?
Chris8
August 1, 2026, 6:59am
5
I changed the settings from “OAuth 2.0” to normal password.
Seems to be working now
aibd
August 1, 2026, 7:10am
6
As this crops up quite often, may I ask for benefit of others “changed the settings” where?
Chris8
August 1, 2026, 7:28am
7
Top left menu, select account, settings, select account again and then “berichten ophalen” (fetch mail/get mail ?) don’t know the English name because is use Dutch language settings, incoming server, under “authentication type” I select ”normal password” (murena account password).
Now it fetches mail again, but the message is also still there……
1 Like
aibd
August 1, 2026, 8:02am
8
Is it worth checking whether you have to do both
Sending mail →Outgoing server
Fetching mail → Incoming server.
1 Like
Chris8
August 1, 2026, 8:41am
9
Sending mail →Outgoing server
Fetching mail → Incoming server.
Done that, message remains.
Update Aug.2: i tapped on the message and followed the instructions. Filled in the password and now the message is completely gone.
Is this a safety feature ?
2 Likes
Mauve
August 2, 2026, 8:58am
10
Yes, it’s the same, didn’t get a reauthorisation request.
I have deleted the account in the mail client, and reentered de same account.
And it works.