Hello everyone,
Since a few days, my FP3 is almost not charging (+10% only in 8 hours).
It doesn’t announce “slow charge” and the indicator lamp lights up normally, but in “battery”, nothing says that it charges.
I recently switched from eOS 1.2 to 1.3; it seems to me that the problem has happened since then.
I tried to turn off the power, remove the battery for a few moments, then start again: same result.
I tried another cable/charger that works on another phone: same result.
When I turn it off and plug in the charger, the FP3 shows “Fairphone”, then black screen, then “beep”, then shows “Fairphone” again, then black screen… A cycle lasts about 15 sec.
Updated to 1.3 (1.3-20220905216076) recently, I think since then:
Battery seems to drain a lot faster (phone died a couple of times overnight, which very rarely happened before)
Charging is sometimes very slowly
Chargers+cables that used to charge fine before don´t anymore.
Also, depending on the rotation of the USB-C connection it either:
Orientation 1: Sees the charger, but doesn´t show text it is charging (either “Charging slowly” or “Charging”). The LED lights up as it used to do to indicate a charger/USB connection is made.
Orientation 2: Starts charging. Sometimes slowly and sometimes normally. What causes slowly or normally to happen I haven´t been able to define yet. Unplugging and plugging in again can make a difference. Rotating the cable a couple of times too.
The text is correct: when it states “Charging slowly” it does so slowly and when it is states “Charging” it goes really fast.
The rotation is consistent: with 2 different cables I have to insert them in a certain rotation (shown by a logo on the cable) to be able to charge (slowly). When I put the cable in the other rotation by rotating 180 degrees it never charges.
Same behaviour. After a while, unplugging the charger helps to get to the e/os loading screen and it starts ok, but with a near empty battery.
Also, both Windows 10 and Linux (Pop_OS! 22.04 LTS) don’t recognize the phone anymore.
The phone also does not give me an option to switch USB-mode from charging to file access/tethering/…
Some extra information:
I had 2 SIM cards and an SD card in use.
After removal of the SD card, the battery drain has dropped significantly. From 50% in a night (even in airplane mode) to 10-15% like before.
Charging hasn’t changed though. I just know now that I have to try a few times before ‘proper’ fast charging is activated. Still no idea what causes it though.
Can’t confirm, my Fairphone 3 charged without a problem with 1.11 and charges without a problem with 1.12.
Are you sure the issue started exactly with the update to 1.11, or could it be coincidence and some careful (!) cleaning of debris from the port and/or trying a different cable or charger could perhaps help?
Sorry, poor wording. I didn’t mean that the problem started because of the update to 1.11. It started for no apparent reason a few weeks after the update. I have used multiple cables and chargers, same problem. I have also just cleaned the port, but no luck. Thanks for the tips though!
It seems like a software issue to me because the battery settings indicate “Charging slowly”, but I may be wrong.
