Fairphone 3 charges very slowly

Hello everyone,
Since a few days, my FP3 is almost not charging (+10% only in 8 hours).
It doesn’t announce “slow charge” and the indicator lamp lights up normally, but in “battery”, nothing says that it charges.
I recently switched from eOS 1.2 to 1.3; it seems to me that the problem has happened since then.

I tried to turn off the power, remove the battery for a few moments, then start again: same result.
I tried another cable/charger that works on another phone: same result.

When I turn it off and plug in the charger, the FP3 shows “Fairphone”, then black screen, then “beep”, then shows “Fairphone” again, then black screen… A cycle lasts about 15 sec.

Other than that, it works normally.

Any ideas?

Regain your privacy! Adopt /e/ the unGoogled mobile OS and online servicesphone

In my case (FP3) this happened only once (on 1.2). After pulling the accu it charged again as expected.

see also here … “changed milestone to %/e/OS v1.4 1

Thanks for your suggestion.
I removed the battery during 24 hours, but unfortunately no change

I have similar behaviour with a FP3+

Updated to 1.3 (1.3-20220905216076) recently, I think since then:

  • Battery seems to drain a lot faster (phone died a couple of times overnight, which very rarely happened before)
  • Charging is sometimes very slowly

Chargers+cables that used to charge fine before don´t anymore.

Also, depending on the rotation of the USB-C connection it either:
Orientation 1: Sees the charger, but doesn´t show text it is charging (either “Charging slowly” or “Charging”). The LED lights up as it used to do to indicate a charger/USB connection is made.
Orientation 2: Starts charging. Sometimes slowly and sometimes normally. What causes slowly or normally to happen I haven´t been able to define yet. Unplugging and plugging in again can make a difference. Rotating the cable a couple of times too.

The text is correct: when it states “Charging slowly” it does so slowly and when it is states “Charging” it goes really fast.
The rotation is consistent: with 2 different cables I have to insert them in a certain rotation (shown by a logo on the cable) to be able to charge (slowly). When I put the cable in the other rotation by rotating 180 degrees it never charges.

Same behaviour. After a while, unplugging the charger helps to get to the e/os loading screen and it starts ok, but with a near empty battery.

Also, both Windows 10 and Linux (Pop_OS! 22.04 LTS) don’t recognize the phone anymore.
The phone also does not give me an option to switch USB-mode from charging to file access/tethering/…

I made similar observations with 1.3-q-20220905216076-stable-FP3 as report above:

  • Phone sometimes not charging despite attached to the Fairphone-branded charger and cable;
  • Phone not accessible via MTP/PTP on my Linux (Kubuntu 22.04) machine, USB mode selector not popping up automatically.

Will observe closer to see patterns (like cable orientation).

Some extra information:
I had 2 SIM cards and an SD card in use.
After removal of the SD card, the battery drain has dropped significantly. From 50% in a night (even in airplane mode) to 10-15% like before.

Charging hasn’t changed though. I just know now that I have to try a few times before ‘proper’ fast charging is activated. Still no idea what causes it though.

Some more details from my side :

  • charging is always very slow (tested with several cables),
  • battery drains as usual (not faster than before)
  • computer (Ubuntu 20.04.5 LTS) doesn’t recognize the phone anymore.
  • I have 1 SIM card and no SD card

It’s strange, I have exacty the same configuration (but Ubuntu 22.04.1) and charging is very fast…

I recently upgraded to eOS 1.4 : no change :slightly_frowning_face:

I have started experiencing very similar issues:

  • Very slow charge (maybe from 10 to 30 % in 8 hours.
  • Sometimes it does charge faster, especially at higher charges (from 50 % on).

The problem started with v1.11 and persists on v1.12.

Can’t confirm, my Fairphone 3 charged without a problem with 1.11 and charges without a problem with 1.12.
Are you sure the issue started exactly with the update to 1.11, or could it be coincidence and some careful (!) cleaning of debris from the port and/or trying a different cable or charger could perhaps help?

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Sorry, poor wording. I didn’t mean that the problem started because of the update to 1.11. It started for no apparent reason a few weeks after the update. I have used multiple cables and chargers, same problem. I have also just cleaned the port, but no luck. Thanks for the tips though!

It seems like a software issue to me because the battery settings indicate “Charging slowly”, but I may be wrong.

I am not sure if I should butt in here or not. My Fairphone 3 goes into slow charge about once a month. If it is at night I just ignore it. If I power down and restart it will charge normally…(with in 90 minutes or so).
Is this slow charge something that is planned for battery life or a glitch??
I have had this phone for almost 3 years and it has done this from the begining.

Glitch.

If you know your setup can charge quickly or at least normally, you can try to simply disconnect and reconnect until it does so.

At least that helps me when the phone’s and charger’s negotiation over the cable results in them deciding to charge slowly. I reliably get them to decide otherwise just by trying long enough.

(I’m using magnetic adapters, so some degree of additional complication with charging is to be expected. But in return I don’t get dirt in the port and the port doesn’t get strained and perhaps broken by plugging and unplugging all the time.)

Furthermore I experience that charging slowly can mean anything from “almost not charging at all” to “almost charging normally, but not quite” … which of course doesn’t help me at the start of the charge deciding to just accept it or not, because I can’t know what it will be this time.

I agree with @AnotherElk .
When I see “slow charging” on the display of my FP3, then I know that there is poor contact during charging. In my case the USB connection with the charger.
Brisk movement back and forth (a form of cleaning?) solves the loading problem.
Huib

Thanks. My Lenovo Tab 8 showed that it went into slow charging tonight also, different cable and charger. Could it be that Android randonly goes into slow charge mode? We all know that how the battery is charged affects it life span and slow charging does not the have determential effects on life span like fast charging…

Hello Paul,
Perhaps you will find some answers on the following website:

I think that e-os have something like adaptive-battery. But not as descriped in the article.
The purpose of adaptive-battery is to to manage apps, not regulate charging. Some phones do have an adaptive (or smart) charging feature, separate from Adaptive Battery, which can slow charging to prevent battery aging.
Huib

Thanks I’ll give it a read.

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