I have been super happy with my Fairphone 3 that came with /e/ pre-installed, ever since July 2021 (or thereabouts). I must admit I never even thought about system updates, and I never got any alert for them.
Now I am one of the many people whose internet connection isn’t recognised properly, so I checked my system updater manually. It lists two updates from July 2020, and I can either “delete” the one from July 1st or “download” the one from July 29th. No other options, tapping “download” gives me an error: “Die Update-Überprüfung ist fehlgeschlagen” (“the update check has failed”).
I tried deleting the updater app’s cache as I found that piece of advice somewhere on here, but it makes no difference. What can I do? Do I have to reinstall completely? I’d much rather not…
Unfortunately, you can’t upgrade your FP3 to the last version with automatic upgrade.
That sometimes that have been explained in the footer of weekly development news like here: look for the title OS upgrade info specific to the FP3.
Here is a quote of this section:
The FP3 OTA OS update from Pie to Q/R is not possible as encryption method changed on FP3 between Pie and Q/R. It is not possible to change the method while updating.
The team spent a great deal of time on this, but has not been able to resolve this problem. For now, the manual process is the only way to upgrade the FP3 from pie to other OS versions.
I also have a Fairphone 3 bought from the /e/ OS store. I used the easy installer to make an update to the latest version. This require you to backup all your files before since it will wipe everything !
You can get more information on easy installer here.
Long story short… I backed up my files and committed to wiping the phone, so I was thankfully relaxed about things not working straight away. I’m on Linux (Debian) and tried this how to guide first – that resulted in the error message fastboot: error: cannot load '/home/anna/Downloads/FP3/tz.img': No such file or directory.
That made sense to me because the file wasn’t there; I had however checked for file integrity after the download so I thought that something else must be wrong. (I just thought to check whether I had unpacked everything properly, and I HADN’T – so the missing file was actually in the zip. D’oh. )
Next I tried the snap easy installer, which got hung up on detecting my phone’s fastboot mode in step 2. Others have had that problem, but only under Windows, so I was stumped.
End of story, I did a factory reset, and after that I had ALL the updates available in the updater, including the latest 2.0-something version. I downloaded that and installed it successfully, and after a reboot it said my OS was corrupt and the only option was another factory reset.
And now after another factory reset it just booted into version 2.0, my internet connection is working perfectly again, only 22% of disk space are in use, and I will now spend so much time reinstalling apps. But I am very happy
Thanks again, I wish everybody who comes across this post good luck with their updates!
This require you to backup all your files before since it will wipe everything !
)
.