Fairphone 6 roaming not working

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I’m new to Murena (about a month now). I’m currently abroad and although roaming is turned on, there’s no internet connection so i’m not able to communicate when outside of the house’s WIFI.
Has anyone had the issue?
Device FF6 running e/os 3.6

Regain your privacy! Adopt /e/OS the deGoogled mobile OS and online services

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Perhaps check the T&C with your carrier. I have read that your carrier’s local partner may not feel obliged to provide mobile data, only roaming phone calls. Speculation, perhaps difficulties metering charges ?? Ofc if your carrier clearly offers you roaming mobile data then you may have to have a bit of long distance “discussion”. Maybe a phoned report would just fix it. It seems a weak point.

I have the same issue… Roaming doesn’t work although my carrier provides it. When I put my sim card in a different phone, roaming works seamlessly.

I have tried everything on my fairphone to get roaming to function: I selected different networks, tried different APN, entered my provider’s APN manually, tried a VPN and although my phone does show that there is 3G for instance, internet simply does not work.

I am desperate for a solution at this point. I wish fairphone/murena had physical stores where we could go and they could just fix it. This is enormously disappointing that one of the basic functions, roaming, doesn’t work on this phone but works on my googled androids and on my iPhone….

Mine is now fixed: settings\Network and Internet\SIMS\click on your sim\scroll down to Access point names\APNS, click on ‘Reset to default

Your mobile network should now be automatically selected.

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Thanks for your answer! I had previously tried that with no luck. But now it did! Many thanks! :folded_hands:

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This does not help for me. Tried it 5 times already. Someone else with a good idea?

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I finally got it! I didnot get my mobile data up and running especialy abroad until now. I found a topic on the website of my supplyer (KPN), created in my FP a new APN in the systems menu according to the supplyers specs, restarted the FP and voila: 5G

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Thanks. Hope this works for me too in the future. Am experiencing the same. Just returned from abroad last week, have to wait a few months before I can test if it works for me..

Who knows what APNs are? And why is this by default not in the right setting (as with other devices as iPhone)? :woman_shrugging:

Maybe a rhetorical question? Access Point Names. Threads on the subject have hashtag apn. The AOSP treats APN “differently” since ~December 2025.

The implication of this fix is that the carrier somehow does not have the roaming function correctly built in to their APN setting for AOSP. Speculation … regular Google may allow this sort of adjustment dynamically.

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I think that there have been APN fixes by the /e/OS developers in the past: They were distributed with /e/OS updates. Maybe a bugticket should be opened in the GitLab?

I experienced the same this week. See my topic [Bug] Fairphone 6 /e/OS 3.7.1: Foreign APN profiles (CN) appear as greyed out + carrier name not updating during roaming

I see APN’s of different providers abroad. Something is not going right. I don’t know whether it is in /e/OS or that it are (some) telco’s

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