I’m new to Murena (about a month now). I’m currently abroad and although roaming is turned on, there’s no internet connection so i’m not able to communicate when outside of the house’s WIFI.
Has anyone had the issue?
Device FF6 running e/os 3.6
Regain your privacy! Adopt /e/OS the deGoogled mobile OS and online services
Perhaps check the T&C with your carrier. I have read that your carrier’s local partner may not feel obliged to provide mobile data, only roaming phone calls. Speculation, perhaps difficulties metering charges ?? Ofc if your carrier clearly offers you roaming mobile data then you may have to have a bit of long distance “discussion”. Maybe a phoned report would just fix it. It seems a weak point.
I have the same issue… Roaming doesn’t work although my carrier provides it. When I put my sim card in a different phone, roaming works seamlessly.
I have tried everything on my fairphone to get roaming to function: I selected different networks, tried different APN, entered my provider’s APN manually, tried a VPN and although my phone does show that there is 3G for instance, internet simply does not work.
I am desperate for a solution at this point. I wish fairphone/murena had physical stores where we could go and they could just fix it. This is enormously disappointing that one of the basic functions, roaming, doesn’t work on this phone but works on my googled androids and on my iPhone….
Mine is now fixed: settings\Network and Internet\SIMS\click on your sim\scroll down to Access point names\APNS, click on ‘Reset to default’
Your mobile network should now be automatically selected.
Thanks for your answer! I had previously tried that with no luck. But now it did! Many thanks! 
This does not help for me. Tried it 5 times already. Someone else with a good idea?
I finally got it! I didnot get my mobile data up and running especialy abroad until now. I found a topic on the website of my supplyer (KPN), created in my FP a new APN in the systems menu according to the supplyers specs, restarted the FP and voila: 5G
Thanks. Hope this works for me too in the future. Am experiencing the same. Just returned from abroad last week, have to wait a few months before I can test if it works for me..
Who knows what APNs are? And why is this by default not in the right setting (as with other devices as iPhone)? 
Maybe a rhetorical question? Access Point Names. Threads on the subject have hashtag apn. The AOSP treats APN “differently” since ~December 2025.
The implication of this fix is that the carrier somehow does not have the roaming function correctly built in to their APN setting for AOSP. Speculation … regular Google may allow this sort of adjustment dynamically.
I think that there have been APN fixes by the /e/OS developers in the past: They were distributed with /e/OS updates. Maybe a bugticket should be opened in the GitLab?
I experienced the same this week. See my topic [Bug] Fairphone 6 /e/OS 3.7.1: Foreign APN profiles (CN) appear as greyed out + carrier name not updating during roaming
I see APN’s of different providers abroad. Something is not going right. I don’t know whether it is in /e/OS or that it are (some) telco’s
I don’t think it was a rhetorical question. I don’t know what an APN is either. Having the full name does not tell me. Where is it on my Fairphone 6 with e/OS and what do I have to do to fix it if I want roaming to work?
Check out Settings > 
Search: Access Point Names.
APN are the names applicable to get access to the mobile network of the carrier one subscribes to. Threads on the subject have the hashtag apn ← is a link.
Post #4 offered a suggestion. Ofc you are paying for all the services on your carrier’s network so one would first turn to the carrier’s support systems to enquire about the availability of their services.
Significantly your carrier will publish their APN usually with a guide on how to apply them. As roaming can be expensive it it a good idea to check the T&C of your plan before travelling. You should not really be expecting to change APN as you cross a border, the carrier is expected to arrange service in the new country.
Using a FP6 in roaming and it does not work. It connects to the network, then after less than a minute it disconnects and impossible to connect again except sometimes by restarting or airplane mode and back, but then it disconnect again systematically after a minute.
I posted on my phone company forum but they say it’s certainly linked to /e/OS and cannot do nothing. I checked APN, it’s correct and tried to reset it to default too…
Is this a known issue that will be solved soon?
You might try Reset to default combined with straight after switch to airplane mode for 10 seconds.
If fails try also Reset to default then Restart phone straight after.
Either of these aims to harmonise the “foreign” setting across the device.
Many thanks! The ”Reset to default then Restart phone” seems to work for now!
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