You have reported on this thread Post #70 that your Moto G 5G / Motorola One 5G Ace – ‘kiev’ has become unusable due to the update to e-1.10-s-20230413279105-dev-kiev.
One always hopes that the contents of this thread where failure is mentioned will find its way back to the developers. To be certain one should Report an issue.
If one did decide to rollback to the previous version, e-1.9-s, one would use adb sideload and, yes, one would need to format data.
Nowadays I always click a few times on the refresh button (had that issue before), but after your post, I tried trice more, and yo! There it was…
Thanks for "unlocking* me
If you keep the installation task “on top” and make sure the device remains active (i.e. not in black screen/standby), it will be way quicker. You can use the tool “Koffein” (German … in English probably caffeine) to keep the device active. (Search for “caffeine quick tile” online, it is pre-installed in e OS as well.)
I suspect it stopped sometime during the night, and finished within minutes once I woke the phone and got updater into the foreground. I checked that updater app itself is not restricted battery-wise, but maybe it depends on a secondary process that is?
Edit: Status was" Finalizing package installation", bar was at 80-90%
I am never sure about this … I believe it was observed once before that Updater required to stay in foreground. Correct or not, I always leave Updater running alone on the device, with battery level >65%
Vendor Name: Motorola
Device name: Moto G 5S XT1794 32GB P3
Device CodeName: montana
Version of /e/OS or Stock which existed previously: 1.9
Is the device Rooted / Not rooted: not
Well, I’m seriously in troubles.
The device worked for half a day and then refused to boot.
It remains indefinitely on the splash screen with “e and bouncing ball”.
Android probably on S, but can’t check it no longer.
Actually, the phone showed instability and frequent crashes since 1.0, and they were increasingly more frequent as e/OS/ moved through 1.1, 1.2 …
Nonetheless, rebooting the phone simultaneously pressing on+volume down buttons always resorted in successful booting. But since yesterday.
I switched to my second device, but tasks do not sync with murena and I cannot move my Signal account.
Questions
I can see the logs on recovery page. How can I transfer them ? I would like to
open a gitlab issue and paste them there
any possibility either to make a backup or to inspect/copy my files/photo in
these conditions ?
I see from recovery a “enable ADB” option.
Before going to a definitive “factory reset”, would flashing the 1.10 from adb
save some data ?
Vendor Name: Fairphone
Device name: Fairphone 3
Device CodeName: FP3
Version of /e/OS or Stock which existed previously: 1.9.1-s-20230405276851-stable-FP3
Is the device Rooted / Not rooted: No
After installing and rebooting, the phone got stuck in the splash screen with the Fairphone logo, similar to what was reported above: Feedback for v1.10 - #18 by 16NoCo
I waited for about 15 minutes until I decided to manually hold the power button to turn the device off. Luckily, it did turn back on normally and everything seems to be working fine so far. I will keep this updated if I run into any more issues.
On my Murena FP4, which has never had problems with OTA updates, 1.10 also took an extremely long time: It was only done after 4 hours. But then so far without errors
Vendor Name: Fairphone
Device name: Fairphone 3
Device CodeName: FP3
Previously 1.9.1 stable
Not rooted
Update finished without problems - took a bit time (about 25 Min.). After all a good experience.
Thank you, devs!