Help Please - galaxy Note 3 hlte

I’m joyful with you @dsimpson. Welcome to the /e/ club.

archje:
i have the phone running an it makes calls, texts, browses etc - so I am more than happy with it.

I have noticed a couple of wee things, one of which is that when I connect my phone to the laptop via USB, the laptop ‘sees’ the device but there are no files or folders showing.

If I ADB the phone I get a message:
'no permissions (user in plugdev group; are your udev rules wrong?)

I am curious now as to what this means and to know if it is something I should be able to fix by adjusting settings. I have looked all through settings but cannot find anything that looks likely.

This is not preventing me from using the phone however other than I cannot copy/move files betwee the two devices.

@dsimpson,
in order to be able to offer specific assistance, it is always important for me to know which desktop computer system is used to run the (ADB) commands, i.e. Windows 10, 8.1 7 or Linux (Ubuntu, Mint, elementary OS, etc.).


At first sight I assume that after successfully flashing under Windows you are now working with the Linux PC again, right?
If so, I suspect that this issue isn’t able to access the AdB shell due to some permission restrictions.

Try to use it with sudo permissions i.e. “sudo adb devices” .

archje:
I am using Linux Mint (latest version). Here is a screenshot of what I get using both adb and sudo adb.

Screenshot at 2020-02-01 17-46-06

dsimpson:
What message are displayed if you enter the following commands:

adb version

adb --help

Hi @dsimpson have you enabled Android Debugging under Developer Options on your phone.
When done while you are running the adb devices command on you PC it will open a small popup like this on your phone…


Select the check box ‘Always allow from this computer’
now if you run adb devices you should get the device ID
Also when you swipe down from top you would see a ‘Android system…Charging this device via USB’ on tapping it there will be other options . Select file transfer option

I get:
Screenshot at 2020-02-02 17-08-35

I don’t get that pop-up but I do get one asking me to confirm activating USB debug.

I get the following when running ADB devices with USB Debugging off then on.
Screenshot at 2020-02-02 17-13-49

@dsimpson, adb version and adb --help looks fine.


$ adb devices
List of devices attached
9885e630455     »device« 

Instead of »no permissions« - »device« must appear here. At the moment I don’t know what to do.

By the way: »Allow USB debugging?« popup as above is also displayed when connecting my phone to my PC.

What I might do is to go back to the start and reinstall /e/ and see what I get before messing with any settings.

Today, I discovered that although I can make and receive calls and texts, I cannot access the internet via my SIM (I can on WiFi).

Once I have done that I will let you know what happens.

Yeah, the proof of the pudding is in the eating. :ok_hand:

Please try the following in that order:

  1. Ensure “USB Debugging” is on
  2. Use USB to “Transfer files” (try also PTP")

  1. sudo adb kill-server
  2. sudo adb start-server
  3. sudo adb devices

Archje, when I use sudo I get = sudo: adb: command not found.

I have reflashed the phone, following the method on your earlier post and everything is just the same. That would rule out me messing up the settings on the previous install??
I can make/receive calls and txt and browse using WiFi but I can’t browse using DATA and although the laptops (WIndows and Linux) see the phone when I connect them usin USB, I cannot see (from the laptops) any files or folders on the phone.

If sudo can’t find the ADB command, I can’t follow your last instructions for trying to trace the fault.

Hi, if sudo adb devices doesn’t work it seems sudo is not configured correctly. See eg. :
https://askubuntu.com/questions/213874/how-to-configure-adb-access-for-android-devices
You could try to run:
sudo su
and then:
adb devices

WIth Android Debugging ON - I tried this:

This screenshot means adb is working on your PC…can you try with a different usb cable or on a different port

You can also check if your Note 3 is seen by Linux : https://linuxhint.com/list-usb-devices-linux/

When I connect the two devices with the present cable, the Laptop recognises the Phone and shows it in my ‘Files’ list. I have also connected another phone to the Laptop using the same cable and it is OK. ( I did try all the USB ports on the laptop, previously - with the same result.

Here is what I get when I try that:

Here is what I get when I try that:
Screenshot at 2020-02-03 16-34-24