You can do it manually, it’s the only way I do it.
Back up messages, contacts, in my case Signal messages. Save them to a folder like documents (some apps will not backup to downloads). You will also have to back up photo’s. Look in DCIM and Pictures for them. Note all your apps.
Connect USB cable to a PC and the phone, then and search setting for USB. You will see “USB controlled by” touch it and then select file transfer. The PC will pop up the phone as storage, explorer the storage for where you backed up the contacts and such.
You will have to determine what other data you want to back up, in most cases the apps provide for that.
Do you also know your email addresses and passwords?
Back up as much data as you can. But personally I only back up critical data and just start the phone new with a backup of contacts and messages. Sometimes I put the pictures back other times I leave them on a PC or USB stick.
Once the above is done decide if you are happy with backed up data. Come back and ask here how to do a reset.
There are other methods than manual, maybe someone else can comment before you do a reset.
Hi Jets, and thank you, but unfortunately when I link my phone to my PC, the only thing it will save is my photos. It doesn’t seem to want to upload/save/backup anything else. I am deaf and I have a load of phone calls saved via Relay UK, which is a text messaging service. There are one or two I would like to keep. Also, my contacts. I think that’s really all.
Yes, when you buy the SD card just tell the seller the phone you want to use it on … there are many to chose from, but a medium priced good brand card from a reputable seller will be just fine.
That sounds too complex. You will simply aim to Copy certain important things to the SD card so that after the Upgrade you can restore them back again.
Absolutely no need to apologise. Thank you for your help, and your suggestion to contact Relay UK, which I will do. SD card is on its way, so I can continue with this in a few days’ time. Thank you.
