How to upgrade from /e/OS 1.21 to 2.0 on Fairphone 4

[piero]

Hi @iromeister, welcome to this forum.

Are you on dev or stable branch ? Which android level ?

[HOWTO] Give complete /e/OS version info easily for support, answers, comparison etc

If you read just the start of this text because it gets cited in the forum: There are screenshots here, please have a look at them before assuming you know what this is about. Thank you! As they say, every hint has its history . Where were we? Ah, yes … You are running /e/OS on your device and want to give info about your version to get support, or a simple answer to a question, or anybody else to confirm whether they can observe the same behaviour you observe? Sure … Your device will …

You can read this topic about a similar situation :

2 identical FP4's one is stuck at e os 1.21.1

on one of 2 identical FP4 phones installed with the same version of E OS at the same time I am on android 13 already for quite a while and I just received an update notification for the latest E OS update. Since there is a critical security patch I thought it important to tell my wife to check her FP4 (the other one of the identical FP4) and to my horror I found it is still on E OS 1.21.1 and it says there are no updates available when refreshing. How do I force that phone also fully up to dat…