I see what the issue is now - this link (from Install /e/ on a Samsung Galaxy S5 Active - “klteactivexx”) Download a custom recovery - you can download TWRP. Just gives a 404 - so I did a search for twrp-x.x.x-x-klteactivexx.img but found only this TWRP_klteattactive-050818.img - which gives this error obviously :
On ADB Sideload I get E3004:This package is for device: klteactivexx,klte;this device is klteactive. Updater ended with ERROR: 7
So my question is where do I get the twrp-x.twrp-x.x.x-x-klteactivexx.img ?
Finally I thought setting it all up, and looking good, time to move the sim card from my other samsung device to the new /e/ - first issue typing sim pin at boot, it just spinned endlessly, went back to the other device and took away the sim-lock I was able to enter into /e/ but still there is issues it does not find mobile carrier…so now I have a fantastic touch device without calling abilities. Any clues anyone?
You could insert the SIM in the old phone, then go to Settings and search for “Access Point Name” or “APN.” Look there to see which APN is active (selected). Tap on that and take note of what’s entered in the various fields, then write the same exact entries in the /e/ phone. Pay attention to spaces, dashes, capital/small letters, dots, commas, etc.
Or you could call your carrier and have support talk you through it, but that’s more annoying.
Actually, you may not even need to insert the SIM in the old phone to see the APN settings, but I’m not sure.
When entering in the new phone, you’ll probably need to “Add” (or “+”) to create a new APN. You also may need to restart the phone.
What is strange is that the “old phone” is accepting/acknowledging sim lock from an old and a new simcard. (old without coverage and new with) The /e/ only accepts the old - On the new, the wheel just spins forever.
To confirm that the /e/ can access the simcard I removed the sim pin - put it in the /e/ then I can enter and set a new pin, but still it’s not accepting the pin after a reboot, but pin confirmed present when I put it back to the old phone…next step is to put the phone back to stock to see the sim behavior there…any options where I can find that?
Hi @Hibba, sorry about the APN problems. I’m new to /e/, so I don’t know how to return to stock, but I know it should be easy. Maybe @Manoj or another forum member can point you in the right direction.
One thought…I just noticed that the version you flashed indicates that it’s for “att.” Are you actually in the U.S. and using AT&T network? Maybe you’re trying mismatched versions. We need an expert to step in here and advise.