Issues with last OTA update

Julian · December 16, 2020, 2:24pm

Any news? Is ist available now?

Manoj · December 16, 2020, 2:48pm

Both the dev and stable v0.13 builds have been released. Should have come on devices OTA.

Julian · December 16, 2020, 3:48pm

Great! So how do I have to proceed? Just normally install the update? Or do I have to do anything differently in order to keep my data after this?

Julian · December 21, 2020, 12:33pm

could anyone please help me? I have my FP still in the state it was after I installed the corrupt OTA. Do I now have to do the factory reset and loose all my data or can I somehow safe it? What is the plan? It was originally said to not do the factory reset and wait for further information.

Manoj · December 22, 2020, 11:20pm

Unfortunately I do not think there is an option other than doing a clean install of the v0.13 build. Take a backup first. the v0.12 had an issue to resolve which you need a clean install. You can also check with other FairPhone users if they also faced this issue.