As a customer you get direct support by the e foundation, and you should get the phone with the OS on the stable release channel, see https://doc.e.foundation/build-status.
Access to the stable release channel is not guaranteed otherwise. The Easy Installer should install stable, but is not in sight yet for the Fairphone 4, see @Ingo_FP_Angelās link.
[ā¦] if you modify some Android partitions when you flash a Third Party Operating System, which makes it impossible to go back to the official Software version provided by Fairphone.
So I have to install FairphoneOS before sending FP4 Murena to Fairphone in case of hardware issues? Is this possible?
I understood that e foundation provides guaranteed support software-wise when buying the FP4 Murena phone from them. But what about hardware?
Hi @MathiasR , for question regarding the devices you purchase from /e/ Pl send a mail to helpdesk@e.email
The team would be able to help you with the correct answers.
Alternately, you can also check on the eSolutions website
If you have purchased the phone from us ā¦ie from the eSolutions Shop then you can send it to us. We will send it to the Fairphone folks and get the repair works done. No need for you to flash the stock and send it to us.
The first batch of Murena /e/OS flashed FP4 phones should be dispatched to users starting later today.
Build would be v0.20 and OS version /e/ R
The documentation with manual download links will also be released later today.
We will come out with a detailed announcement later today.
The FP4 stable /e/ R builds ā¦the same builds we are flashing on the devices we sell on the eSolutions Shop are now available for download here
The build version is v0.21 and OS ver is /e/ R or Android 11
The dev builds have not been released as yet. They will be released once we have completed the testing for v0,21 . Tentative ETA for v0,21 release is end of this month for all users on the Dev branch.
The testing for the FP4 builds was done internally which helped release it before the release of the other builds of v0.21.
BTW in case any of you are wondering ā¦the installation is getting done here using Raspberry Pi powered flashing stations. This is the photo of the office of the group that flashes the devices we sell on the eSolutionShop , I think that is a cool adaptation of the Raspberry Pi.
Hey there, Iāve been lurking so far and just wanted a little insight:
Iāve pre-ordered the 6 GB variant of the Fairphone 4 in mid December and a protective case and 3,5mm to USB-C adapter with it, the latter of which was said in an email to be delayed until mid February. The same email also said that youād assume Iād prefer my phone as soon as possible and that youād refund the adapter and send the phone right away without it, but asked for confirmation, which I sent (saying I donāt care whether itās refunded or split into a separate order for later). This happened on Wednesday.
And since then, silence. Understandably, but still, Iād like to know whatās up; is there any way to tell when the thing will be on itās way, or when I can plausibly expect it to be? Will I get a tracking link? If no, might it be on the way already? Iām sorry for this wall of text, but Iām getting SO impatient with every little delay and just wanted to ask
Hi, Pl send a mail with the purchase details to helpdesk@e.email
The team should be able to guide you further on the purchase and share a tentative delivery date.
seems for me there is a cooperation between /e/ and vendor developers.
question for me:
why was and is it not possible to have the original camera app available for FP4 /e/ OS?
There are two lenses / a widerange lens but possible to use it in OpenCamera.
I understand that with all other manufacturers. But not with Fairphone. Not if there is a cooperation.
And that definitely exists
That would be fantastic to have the original appā¦