This is a bit ambiguous at the moment because /e/OS is transitioning to a new Maps App. It is not preinstalled in /e/OS as of 3.7.x, but it will be in the upcoming 4.0, and a number of users installed it themselves already.
Are you using the old Magic Earth “Maps”, or already the new Murena “Maps”?
If you are unsure, please state so or post a screenshot. (If you would be unsure, it most probably would be the old App.)
Please update to /e/OS 4.0 on June 11 or later, and then have a look at things again.
You could also update to the current version 3.7.x, which the updater should offer to you, and see whether your issues persist, but in case they do, all development effort now goes into 4.0 anyway.
That’s not how it works. There’s no ticket by posting in the forum, and there’s a very low chance a developer will get to see this. If developer involvement is important to you, please report an issue … Report an issue