Hi,
We succeeded to figure out about the origin of this issue, and how to fix it. A fix has been merged to our builds and is now available in the OTA update.
/!\ Pay attention : for now, the fix is published only on the dev version.
Once it’s fully validated, we will publish it for the stable version, the one which is installed on refurbished devices.
ETA for availability on /e/ refurbished smartphones: 7 days.