Hi @markus.linder I have requested helpdesk to look into this. As you have already requested that your account be closed, but are unable to do so because of the outage, your data is safe as the helpdesk team has assured you on the ticket.
The accounts of all subscribed user will be adjusted to compensate for the period of the outage. The process of setting up the messages and managing notifications on the cloud is not in place as yet.
As per the latest update dated 22 Nov from Gaël the task of analyzing and scanning of the file system is still running. We expect the process to complete this coming week.