So I backed the original kickstarter campaign. Im a patreon supporter and pay for storage. My murena email is my main personal email.
I am no stranger to independent email hosts. Ive been degoogled for a long time, and ive used non profits and coops as my email provider before.
The thing I keep circling back to as the most infuriating is the lack of communication.
Murena put out on their official social media channels that Gael’s thread here should be monitored for “realtime updates”. But we’re coming up on 48 hours without any further communication. Not even a confirmation that the restoration of services is still on track.
I’ve begun to consider alternatives.
A disruption of services would be a lot more forgiveable, if they would simply communicate. Murena’s whole model here is predicated on trust. Transparency and communication are prerequisites for that.