Turn off spam filter in Rainloop

The spam filter in Rainloop gives a lot of false positives. I have missed a lot of important mails because Rainloop thought it was spam (even though i have repeatedly marked the email from the sender as “not spam”). This is quite frustrating. It there a way to turn it off?

can’t find an option - but if you’re comfortable sharing the details, you can write to murena support and show them false positives, maybe they need to fine tune their spam filter

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Could you please share “Show Source”, up to “Content-Type” and obfuscating the email addresses?

Also, it will be great value (not obfuscated) if asking help from Support :wink:

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I am also quite annoyed by the spam handling.
Lots of false positives, and that problem: "acceptable" button not working in Murena webmail