Unable to launch note app after deleting account from phone

Hello,

I have updated to 2.4.1 yesterday and was having some weird sync notification issues. So I decided to remove my account from the phone and re add it.
Now when starting Notes, the app is asking if I want to use an account or if I want to use local notes.
No matter what I choose it goes back to this sync selection screen.

I know that Notes sync is not possible at the moment due to the recent outage but I guess local mode should work.

Kevin

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Have you tried clearing cache and/or storage of notes app (in phone settings → apps → …) already?

I have the same behavior on a Galaxy Tab 2 with an unofficial e/OS from Ronz98 … notes keep asking for an account where there is an option to choose the murena account !
I will try your trick, @obacht ^^

EDIT (piaf) : Didn’t help in my case.
I hope It will work for @kevin

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Sorry for the late reply.
Clearing the cache didn’t help.
I didn’t try to clear the data completely since I’d like if possible to recover the notes I had previously.
Maybe I’ll do it anyway because I have a backup dating from before the big october outage but I do not have much confidences since it didn’t work for @Didou. :frowning_face:

Hello.
I have same problem with /e/OS 2.5.
Due to sync failure with calendar and task apps, I had to remove my murena.io account from device and then add it again.
Since that time, Notes does not work and loops in acount selection screen.
Waiting for total recovery of Murena hardware after recent outage to see if problems will be solved.
Jim

@kevin (yeah, don’t clear storage as suggested) you could do recovery with cli and adb root, it’s a 2 liner to look at the database - some other ways are explained in this thread. I don’t like the App - Notes have been deleted / Notizen wurden gelöscht - #8 by tcecyk

@JimGemini the Notes App tries to reach the Notes apps api endpoint despite you choosing local (which is disabled serverside until the storage is back up). You’d need to remove the murena account again to access device local notes if you have them - for sure this is a bug. To access your synced notes you need to wait until the storage is back.

D OwnCloudClient #0: REQUEST GET /index.php/apps/notes/api/v0.2/notes
E davx5   : [com.nextcloud.android.sso.InputStreamBinder] Error during Nextcloud request

@tcecyk Thanks for reply and infos. I will wait for Murena storage complete recovery

Same for me on 2.7 on Pixel 5

it has a gitlab entry now - Applications "Notes" looping at choice between" choose a account" or "use local notes" (#8477) · Issues · e / Backlog · GitLab

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