For the past 3 weeks I have been unable to log into the Evo car sharing app from BCAA (British Columbia Automobile Association), distributed through the App Lounge. I have been able to use my email and password to log into the Evo web site, so I know they are correct; but I have not been able to use the same credentials to log in using the app, which is required to reserve a car and use it. So, I have not been able to use the Evo service.
I did call BCAA about this issue, and they were unable to help.
To be clear, I have set the Advanced Privacy settings so that the Evo app can access my location, and I have the blocking of trackers turned off for this app. Still, when I enter my VALID credentials (confirmed through the Evo web site multiple times), I immediately get the error message “Oops, We don’t recognize this email address or password, please try again”
Has anyone else had this issue? And, is there a workaround or fix