Every new phone i`ve bought in the past came with a basic usb charging cable, however ALL the phones in the e.solutions shop do not come with a basic charging USB cable.
I had ordered a gigaset gs290 from the e.solutions shop for my father whos in his 70
s, and was surprised that there was no usb charging cable in the box contents, of course it is my fault as i should have scrolled down to check the box contents from e.solutions.
The Gigaset GS290 official manual states clearly on page 9 that there is a usb charging cable included in the box contents so never thought to check that the esolutions shop did not include it.
(from the official Gigaset manual above)
I looked at the other brand of phones in the shop Samsung, fairphone etc of which also dont include a basic charging cable.
I realize there is an option to buy a USB charging cable if u go to accessories, but never thought to look there as to me accessories suggests add on extras.
it may not sound like a big deal but i didnt have a spare usb c cable of what i mean to say i dont own one at all, as the last two phones ive had all have the same connection so didnt really think about usb c type connection.
I really think in the terms of usuablity and being user friendlyness a usb charging cable should come as standard, or at the very least have a warning on the shop page in big letters to say that it not included. I would have happily bought one as an accessory if this was bought to my attention at the checkout before i pay.
I imagine the lack of cable is to keep the costs down from the manufacturer? but in this case when gifting a new phone to my 70+ year old father, this just makes sense to provide the basics ability to charge a new phone. I hope this is brought to the attention of the e.solutions shop in regards to usability and foresight.