Every new phone i`ve bought in the past came with a basic usb charging cable, however ALL the phones in the e.solutions shop do not come with a basic charging USB cable.
I had ordered a gigaset gs290 from the e.solutions shop for my father who
s in his 70s, and was surprised that there was no usb charging cable in the box contents, of course it is my fault as i should have scrolled down to check the box contents from e.solutions.
The Gigaset GS290 official manual states clearly on page 9 that there is a usb charging cable included in the box contents so never thought to check that the esolutions shop did not include it.
(from the official Gigaset manual above)
I looked at the other brand of phones in the shop Samsung, fairphone etc of which also dont include a basic charging cable.
I realize there is an option to buy a USB charging cable if u go to accessories, but never thought to look there as to me accessories suggests add on extras.
it may not sound like a big deal but i didnt have a spare usb c cable of what i mean to say i dont own one at all, as the last two phones ive had all have the same connection so didnt really think about usb c type connection.
I really think in the terms of usuablity and being user friendlyness a usb charging cable should come as standard, or at the very least have a warning on the shop page in big letters to say that it not included. I would have happily bought one as an accessory if this was bought to my attention at the checkout before i pay.
I imagine the lack of cable is to keep the costs down from the manufacturer? but in this case when gifting a new phone to my 70+ year old father, this just makes sense to provide the basics ability to charge a new phone. I hope this is brought to the attention of the e.solutions shop in regards to usability and foresight.