I am having on-off problems with my banking app. What is weird is that it seems to be depending on the version of the app and the version of /e/OS. It the official Slovenian UniCredit bank app, so I suspect other UniCredit banks across the world use the same app as well and are similarly affected.
Bug:
The app crashes when I when either enter the PIN number to unlock it, or when I try to activate the app with the bank – so in both cases during authentication
What happens is that the screen flashes white and then returns to the welcome screen of the app. And if I do that a few times, I am greeted with the “your app is regularly crashing, do you want me to kill it” system pop-up.
Details:
- hw: FP3+ (bought from e.foundation), can replicate also on FP3 (also bought from e.foundation)
- OS: e_FP3-userdebug 10 QQ3A.200805.001 eng.root.20211027.184504 dev-keys,stable-release
- app: Mobilna Banka GO! (hr.asseco.android.jimba.mUCI.si) 4.26.14.0
When it works and not:
- the above/current app version works fine on /e/OS 0.18 – this is why I suspect the bug occurs with a combination between the app and OS versions and how 0.19 might have introduced a regression in this context
- there were some combinations of /e/OS and app versions that worked in the past and some that did not – I did not keep notes, unfortunately. OTOH:
- an older version of app worked on /e/OS 0.16, but did not work on 0.17
- the current version of app does not work on /e/OS 0.17 (I think…)
FAQ of what did not work:
- restarting the phone
- deleting cache, storage and app and reinstalling it anew
- (I am also in contact with the app’s IT support, but so far nothing new)