Can’t install Brave and Firefox Focus

Using /e/OS Applications
1

Hi

I tried to use Brave browser but I couldn’t get it to install.
In the App, when I open the page, it fails to load the content, gives me a message “Something went wrong” and closes before I can even get to know the privacy score (lot alone try to install)

I then tried to install Firefox Focus. It downloaded perfectly, but then it’s stuck on the “installing” step (still as I write this and I started it about 10 min ago). Store says that it needs Android 5+, and I’m running 7.

Has anyone got those issues? And resolved them?

For the record, I’m using /e/ on a Motorola G4.

Thank you

É.

2

I think you are talking about the good know and several posted issue of apps store.

You can download f-droid via web browser and on f-droid there are much better (for privacy) browsers than you have named.
You can also install aurora from f-droid for installing apps full of trackers

3

Wow. Sarcasm. That was fast.

4

HI @elise I just tried installing Brave and Focus from Apps Installer. As you mentioned Brave shows the message ‘Something went wrong’ and does not install.
Firefox focus I was able to install.

Screenshot_20191206-051328_Apps
Screenshot_20191206-051328_Apps540×960 110 KB
Screenshot_20191206-051401_Firefox_Focus
Screenshot_20191206-051401_Firefox_Focus540×960 40.9 KB

You can try again if not install from other sources.
The issue with Brave we have a few other applications which just refuse to install.
Have asked the dev team to if possible add a message as to why an app does not install to avoid confusion.

1 Like
5

Thank you :slight_smile:
I will try to find another solution. (FF is still on “installing” status in the app store, can’t even cancel…)

6

Normally, when you stop and restart the apps store, the install will work. Or you can check and install via file browser in androit/data/foundation.e.apps/files/Download/

7

Thanks for this info.
I checked through the file browser, but couldn’t install FF because it’s not compatible with my phone apparently.
I’ll try to find another browser (or just use the stock one)

8

a goof browser is ‘qwant browser’ from aurora or better ‘jquarks’ from f-droid.
I don’t like brave. see here

9

I’ll check these out.
Thanks

10

Hi,
I think I have a related problem:
I also get the “Something went wrong” error with Brave but I already installed it. It haven’t been able to update it since the version “1.5.2 (390410801)” which is currently installed.
The /e/ app store tells me there are apps ready to be updated.

According to the API I believe /e/ uses, two new versions have been released https://api.cleanapk.org/apps?action=app_detail&id=5be7a4e24ecab44c19bfe101

I also get a “Something went wrong” error for another application that is installed and cannot update:
https://api.cleanapk.org/apps?action=app_detail&id=5b1f4b0d89bb693e36b3b658

Those two problems do not prevent other apps to update.

This is not the first time it happens (for Brave) and I tried the following which did not work:

  • Clearing the cache and the data of the app store
  • Clearing the cache and the data of brave
  • Uninstalling the brave application (which lead to the impossibility of re-installing it)

The second time it happen, I just waited for a week or two (can’t remember exactly) and after trying once a day it finally worked.

I hope this helps.

11

As a workaround download from other repositories. Apps Installer has some issues downloading certain apps and still needs to be optimized.

12

Would it help you if I keep my installation in this state for later feedback ?
I do not mind to wait a few more weeks if it may be valuable to the development.

13

Best options is to raise an issue here with a log that would be helpful for the developer. There are other such errors which have been reported so the developers can use that log to debug.