I recently purchased the Fairphone 4 in the US with /e/OS installed. I have an issue with the Signal app I believe, the contacts on my phone keep disappearing. They are replaced by few in signal that I have which match phone numbers in my phone. It has happened 3 times in the last 2 days. I just now disabled the permission for the Signal app to access Contacts, but that’s not a great solution. I don’t think this is a common issue with Signal app on Android, so I’m guessing there’s perhaps some bug in /e/OS that’s occurring here. I saw this was reported by another user but don’t see any resolution. Any help would be appreciated.
never ran into this with Signal and one cloud synced Addressbook - but you’re right, there are other reports:
- Signal deleted all my contacts - including on murena.io
- Problème synchronisation liste contacts avec app Contacts et Signal
- Contacts not working with Telephone, Message, Signal (3)
What is the default addressbook for new contacts (see Screenshot in issue no.3) ? is it the internal AB or a cloud synced AB? and which ones are allowed to be shown in the Contacts app?
Thanks for your help. Contacts to display is set to “All contacts.” Not sure why I show 2 device entries here. It may be because I’ve run the sync process using a third party app a few times now. I did see in the Accounts section for Signal that sync contacts was on. I switched it to off for now and that may be a good longer term solution for me. I get the feeling Signal is making a sync API call and instead of doing a merge type operation the phone is doing a replace.
while I’d be nice to get to the bottom of it - good idea is probably emptying and removing the 2 device internal addressbooks and only make the synced murena the default/primary. Create a good .vcf backup that has all your contacts just in case before going ahead.
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