eDrive sync (still) not working with /e/OS v3.0.2

Using /e/OS murenacloud
,
1

Hi,

As there are so many threads already in which people complain that sync is not working, I thought it cannot hurt to open even another one :grin:.

The issue is not particularly different from this one or this one. In fact one can search for appropriate keywords and will get a whole bunch of similar issues, all relating to the same problem.

New is, that this problem still persists, even in the most recent version v3.0.2 of /e/OS, which is installed on my quite new Fairphone 6. To summarize what I did and experienced:

  1. Create an account on murena.io
  2. Setup this account in the ā€œAccountsā€ section in the system preferences on the phone
  3. create a file in the Documents folder of the phone => no sync to the murena.io cloud server
  4. create another file on the murena.io cloud server, using a browser
  5. check after quite some time on the phone => no sync from server to phone
  6. re-trigger synchronization by tipping on the account / Account synchronization / 3 dots / sync now => no sync from server to phone
  7. remove the murena.io account from the phone
  8. re-add the account to the phone
  9. check the file browser on the phone => synchronization happened!
  10. Goto step (3.). Recognize the same behaviour as outlined there and in the following steps.

I strongly guess this is a client problem. Synchronization between murena.io and other clients, using the nextcloud sync client, works flawlessly. This means on the other hand side, that synchronization to any other nextcloud server instance would also not work with /e/OS & eDrive.

As a side information, I use 2FA on murena.io and an app password.

I finally worked around the issue by entirely removing the murena.io account from my phone, as I donā€™t really need it. I do file and photo sync to my synology NAS, using the services and tools provided there (Synology Drive/Photos), which works like a charm. Itā€™s a bit cumbersome to copy files to/from the local FP6 storage, though, and synology is proprietaryā€¦ so I would really like to see sync between the phone and a nextcloud instance working. Then I might come back to murena.io and evtl. even subscribe to one of the paid plans.

Regain your privacy! Adopt /e/OS the deGoogled mobile OS and online servicesphone

2

The issues the linked threads of 2022 or 2024 go back to are fixed since long. Most eDrive ā€œhardā€ errors not a few months old would need to be dismissed. As of many weeks after the outage, eDrive sync is functional - they just introduced a checkmark that disables sync remote-side to avoid file collisions / overwrites. You could suffer from that?

Edit: hereā€™s a screenshot of that setting: Murena Workspace - h - #5 by tcecyk

3

The issues the linked threads of 2022 or 2024 go back to are fixed since long.

Nevertheless itā€™s occurring for me in a very similar matter. Especially for Files. Now I readded my murena.io account in the phone, it started synchronization and included the music collection. Then complained about quota exhaustion (my music library is >20G), which forced me to uncheck the ā€œImages and Videosā€ checkmark for the synchronization. Itā€™s the checkmark that I could find closest to what I want to setā€¦ although I donā€™t know what is behind it. Music is not synchronized anymore as I want. Files are also not synchronized, but actually I want them to be synchronized.

Anyway, files seem not to be synchronized for any reason, be it that setting or not. However, sync is working for the Notes, which is good.

As of many weeks after the outage, eDrive sync is functional - they just introduced a checkmark that disables sync remote-side to avoid file collisions / overwrites. You could suffer from that?

Thanks for the hint. My account at murena.io is just a few days old, as is my FP6. So I didnā€™t suffer from that outage. Nevertheless I checked this setting, it is activated.

4

that is the only switch that controls file-based sync unfortunately. If you turn that off, no further sync will occur.

Thereā€™s no configurability to it as to what folder to sync (see docs), youā€™d need another webdav capable syncing App to only pick specific folders (FolderSync ($), RoundSync, Nextcloud client itself - but the latter has other limitations).