Fairphone 4. Unable to login on App Lounge via Google: Error 404

[carjoh]

My App lounge stopped working.
I think I can log in anonymously but then I can not see any apps from Google Play.
When trying to log in to App Lounge with my Google account, Google replies “404. The requested URL was not found on this server”.
What can I do? Where can I get help?

Regain your privacy! Adopt /e/OS the deGoogled mobile OS and online services

[carjoh]

No, also anonymous login to App Lounge failed: “Gplay api has faced error! status: 403”.
So I cannot log in to App Lounge, neither anonymously or with my Google account.
OK, i can use my Fairphone 4 to make phone calls. But it is a bit to expensive for that only.
Does anyone have an advice? Or where can I get help? This is a modern thing so I guess there is no help desk with live people?

[mihi]

App Lounge anonymous mode current disruption

We have an issue with the App Lounge currently. Anonymous mode is not working at present The development team is working on resolving the issue This is not related to the outage. The part where you can use a Google account to access apps is working. You can check this guide for details For now we do not have an ETA for the resolution We will update once the fix is in place for the anonymous mode part of App Lounge. [Updated Nov 14 18:00 CET] We are going to reintroduce the service progress…

Try this

[carjoh]

Thank you for advice. Unfortunately I still can not install anything on my Fairphone 4.
I am trying to log in via Google but Google replies “404. The requested URL was not found on this server”. I have an account on Google (er several account, perhaps the problem is there?) and I have no problem logging in to my Google on internet. Is the problem with Google?
App Lounge is among my apps in Settings > Apps but it does not seem to work.
The e.fondation’s FAQ mentions “unable to login in App Lounge via an Anonymous accoun”, which does not work, but there are no FAQ concering login via Google.
Thankful for all suggestions.

[MRTN]

@carjoh

I think I can log in anonymously but then I can not see any apps from Google Play.

Yes you can… Why do you think that?

[ff2u]

What’s the /e/OS version on your FP4?

[ae21]

Hi there
I´m having the same problem! No access via the google account (error 404 etc…) and no apps shown when I try the anonymous one. Clearing cache of the app launch doesn´t help. According to my phone, I´m on the latest version of e/OS (1.21.1). Has someone found a solution to this?
Thanks!

[TheoFontane]

Hello,
I can still confirm the original problem.
I.e. when I try to use a google account in the app lounge, then an error 404 is shown.

Any updates? This is pretty severe IMHO.

Impact: As a consequence I will loose the ability to use signal in 2 days. Because no update without App Lounge. No Signal without update.

[ae21]

Hi there
After quite some reading, I found out that the problem was not the app launch but my e/OS version, which had not been uploaded for a year. There is apparently a problem with the updater in quite some fp4 or other phones. I solved it by doing a manual update to the latest version, which is rather easy in fp4 from a SD-cart and thanks to this post.

Dirty upgrade to /e/OS-T is possible ! (But not for all devices)

My signal was blocked too, by now everything is runnunig smoothly again.

Good luck !