Hello dear community!
I would appreciate your help as I ran into an issue while upgrading my phone to the latest /e/os release last week.
Device model: Samsung SM-G950F
version before upgrade: I didn’t write the version down, however it was the /e/ OS version released in Spring of 2022 (April I think).
version after ugrade: 1.7-20230110250404 (build number e_dreamlte-user 11 RQ3A.211001.001 eng.root.20230110.190553 dev-keys)
Symptom description: The download of the upgrade files went well, but after the reboot the phone got into recovery mode and I had to choose to boot is via the menu. I was able to reboot it and the phone basically works (installed version is shown as 1.7), but the screen constantly shows an Android System notification “Finishing system update…” with the progression bar being either around 15-20% or around 75-80%. This progression bar does not change over time while the system is operating, but might switch randomly between these 2 states after a reboot.
After a couple of hours to a couple of days, the system crashes and restarts into Recovery mode (v.1.7).
From the options there, if I choose “Apply Update”, I can get to the next screen, where:
“Apply Update” cannot be selected
“Apply from ADB” is selectable, but on the next screen “ADB Sideload” goes not lead any further.
On the main screen of the Recovery mode, I get the following message (3 lines):
Now send the package you want to apply to the device with “adb sideload ”
Install completed with status 3.
I am still able to access the following options in the “Advanced Options” menu:
Reboot to bootloader
Reboot to recovery
view revovery logs
“Reboot to boatloader” works in the sense that the phone then boots correctly, but I still get the “Finishing system upgrade…” notification, and the phone eventualy re-crashes after a few hours/days.
Also, since this incomplete update, I am unable to update any app via the “official” app lounge. When I try, the app gets downloaded correctly until it reached 100% but then never switches to the “installing…” phase (even after hours).
Any help would be greatly appreciated!