There are multiple issues around this in Gitlab. Some are confidential and may not be visible to all. Let me summarize what is happening.
The developers have been in touch with Fairphone on this issue. FP shared a fix which was incorporated. That has not resolved the problem. /e/OS developers have requested for more logs generated after the crash to be shared on the issues open in Gitlab. For now, it seems like a memory corruption causing a SystemUi crash.
Have asked testers to combine all issues into a single one if possible. Suggest you add your logs with as much detail as possible to this issue.
Given how often the crashes happen (on my side) I wonder why it can be such a problem to debug that. I have them several times a day with few apps installed. If it werenât for the crashes FP5 with e/os would really be perfect.
Indeed. I bought my FP5 from Murena and contacted their support about this issue. The person who replied said they were experiencing the same problem on their phone so you would think logs would be in plentiful supply
I have had my Fairphone 5 for almost one year. One month ago, I installed E/os and I have experienced these quick semi reboots daily since then. I never have experienced these reboots with Fairphone OS. Possibly I have found a work around for this issue.
Hi, Iâm surprised by the microG solution, as I - like many /e/os users - donât have a Google account on my phone. But interested to know if this works and what it means for those of us not using google.
Looks like they may have found the issue looking at the version 2.1 release notes. Iâve installed it today. Too soon to say if or not its really sorted. I hadnât had the error for a while before upgrading to be honest. It seems to happen a few times in a few days and then stops for a few weeks.
Also disabling cloud messaging for normal users is going to cause huge problems like no notifications (most apps) or stupid battery usage (some apps). Its also very unlikely to be related to this problem, imo.
The day after installing 2.1 there have been 3 ârebootsâ, hours between them.
Then 3 full days without reboots, now again a rebootâŚ
So itâs not gone in V2.1
Version: e/os 2.1-t20240605
Launcher: KISS
Rooted: Not rooted.
The suggestion in my previous post did indeed not solve the issue. Also, updating to version 2.1 did not resolve the bug.
I have tried many settings and finally, after having disabled âSmooth Displayâ about 10 days ago the semi reboots have no longer occurred.
Is it possible that that the bug can be brought about when the refresh rate is automatically raised or changed, (see description of the setting Smooth Display)? I have only experienced the bug when interacting with the phone.
(To the @moderators: It looks like this topic is closed in 15 days? Can the topic be kept open for a bit longer, please? It seems to be still relevant and people are very kind and constructive. And please excuse, if this is the wrong way of interacting with you! But âflaggingâ seemed inappropriate.)
There is an issue in Gitlab for the FP5 which is with developers. My suggestion is to monitor that + add your comments to it. Also extending the thread timelines.
I have also always had smooth display off and I get regular reboots.
In the gitlab issue it says under Milestone â/e/OS v2.2-beta.2 (expired)â. I donât really understand gitlab, does this mean we wonât see a fix for this issue in 2.2?
The developers are struggling with it so I guess the fix comes when the fix comes. What they did in 2.1 seems to have improved it for me, though I still get the very occasional (1 p/week) soft reboot. Maybe there are multiple problems
