'How to' for normal users needed! (help us/me..)

–>settings -->system -->boutton

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Regarding the problems encountred, would you be willing to reset the phone ?
–>settings -->system -->reset options

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Regarding clearing cache on /e/ or any other Android based system there are two options. First one if you have at the bottom of the screen three icon (triangle, circle and a square), than please click on the square and you will find all apps open in the background with possibility to close them. The second option is when you have gestures option than please swipe from right bottom corner to the middle of the screen to see the list of the apps.
When you clear the apps working in the background than please restart the whole phone.

Regarding contact list I can recommend three options. VCF file as mentioned above in this chat. The second option is to load contacts to your cloud account of Murena (if you prefer it). And the last option is to save contacts on the SIM card, but here is limited amount of contacts to around 200 if I am up to date with this solution.

Regarding backup of your data you could use:

  • SD card with saving files mostly by hand over there
  • Syncthing (it could synchronize your data automatically as soon as you connect to your computer)
  • Murena account (if you prefer cloud solution).

Use F-Droid (for FOSS apps) and Aurora Store for others. There are some issues with Aurora Store at the moment, but there are plenty of posts in this forum describing how to use them

Regarding internal storage, this has been a mystery to me. Perhaps you can point me to a place in the forum where this is explained? I have two camera apps, one just called Camera and one called Open Camera. Before OS update I managed to make them store photos on the SD card, but I don’t remember how I did it, or I can’t find this path now. Open Camera now stores photos in a folder called Open Camera (which I don’t know where it is located, probably phone internal memory), the other Camera does not store any photos at all.
I’d like them to store photos in the SD card. Is there a place in Settings where this is controlled?

Can you copy files from somewhere to the SD card? For example the vcf. file, which is stored somewhere (I can see it in Files, Documents), but I don’t know where this is. Neither does it seem possible to export vcf. to a folder or memory of choice.

Not sure if this is universal Android stuff or particular to this version of /e/. If it is universal Android I can perhaps find answers elsewhere on the net. As I am completely uninformed of Android and would never use a normal Google Android, I have never come in contact with them. I would think however there are many particularities for /e/.
The internal storage thing is a subject I think many users like me would appreciate a tutorial. I have absolutely zero clue about it and it seems mindboggling to the degree that I gave up on the first install and further on.

Update: I see now that Open Camera saves photos on the SD card, for some reason.
I’ll just delete the other camera.
The question of internal storage and possibility to move files to card for easy computer access remains however. Specially for editing vcf. files.

Regarding automatic saving files on SD card it is a matter of digging in the settings of specific apps and it is done.

Regarding .vcf file you can search in search bar in “files” app :wink: It should show the place of the file :smile:

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I know how to find it, but not how to move it around or copy it to the SD card.

But I will not bother you anymore for now, I have solved most of the issues here. Thank you for you patience.

I must also say that I am very impressed by the newest OS, so many things have gotten even better! The “Advanced Privacy” settings for example. And the whole user experience.
I am a user who knows very little about the tech side of smartphones (like a normal user out there I suppose), but it shows that someone like me can use an /e/ phone. I think with this splendid user interface /e/ will reach even more ‘normal’ people.
I still think a user guide for totally tech-unsavvy users would be an excellent thing, like a “introduction to /e/, how to use your new mobile”. I can’t write it, because I understand too little, but I would help with suggestions for content and intelligibilty check for such users.

Long click to display contextuel menu ?
or
Select the item and use the “normal” menu ?

If you allow a third party app, in this case Telegram to write to Contacts, like this

ScrotTelegram


then it is possible that permission might be denied to delete it ! Like this


I could not agree more! My Murena Teracube arrived two days ago, and it’s SO much better than my previous phone - except for all that you mention. I did succeed in downloading a few apps before the incomprehensible error messages started. Can’t get emails, can’t cut and paste texts - can’t even get internet via phone data - only if wifi is switched on, not ideal if I’m on a mountain trying to get a weather forecast.

If I was a techy expert I’d have just bought a phone and de-googled it myself.

There are people all over the world crying out for writing jobs. How much would it cost for one of the developers to spend a few hours on Zoom with a writer putting a basic manual together? Considerably less than it cost to build the phones, I would think, and it would save helpdesk time, save on refunds and boost phone sales.

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Have you checked that the APN settings on the phone match with your carrier APN ?

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What are APN settings?

Access Point Name in -->settings -->Network & internet -->Mobile network -->advanced -->Acces Point
Name
Search your carrier website for the right values

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Bonjour,
You can see this :slight_smile: [LIST] APN Values for Service Providers

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