Issue with no connectivity for users still on old builds post release of v2.0

Please refer to [HOWTO] Give complete /e/OS version info easily for support, answers, comparison etc to include all necessary info for others to be able to help.

The emerging solution to the problem seems to be updating or upgrading to a more current OS version, ideally to the really most current one.

As with any update/upgrade … please backup all your important stuff on the phone to somewhere safe beforehand.

They didn’t fall back. 0.23 simply was the last /e/OS version based on Android 9 (P) on Fairphone 3/3+, from which a manual upgrade would have been necessary to get any further, which not every user did, which simply left devices stuck on this old version. This still comes up from time to time in the forum.

There were a lot of new updates, but because of a technical issue which the developers couldn’t work around a manual upgrade to Android 10 (Q) would have been necessary to get them.

What’s your complete /e/OS version (see link given above)?