I am think there are 4 threads that sound similar to what you report. I gave this response to the latest
That Gitlab issue does now contain a fix, but really upgrading is the real solution.
What build type and Android version are you using.
Go to Settings > About phone > Tap on Android version > Attempt to long press on /e/OS version to copy to clipboard or else please write it out in this format
e-0.19-o-20211023142277-stable-star2lte