No updates found - stuck at /e/OS 1.21.1

[jekyl]

Heyho

somehow, my phone seems to have lost connection regarding updates. I remember my OS suggested updating to version 2 some months ago, but I decided to do it later and then forgot about it.

Now my system is still running on 1.21.1 from March and doesn’t find any new updates, even after clicking the manual refresh button. I also tried rebooting, but it didn’t help.

What can I do to receive updates again?

Thanks in advance

[mihi]

Are you on stable instantnoodle

First we need to know which device and build?

[HOWTO] Give complete /e/OS version info easily for support, answers, comparison etc

If you read just the start of this text because it gets cited in the forum: There are screenshots here, please have a look at them before assuming you know what this is about. Thank you! As they say, every hint has its history . Where were we? Ah, yes … You are running /e/OS on your device and want to give info about your version to get support, or a simple answer to a question, or anybody else to confirm whether they can observe the same behaviour you observe? Sure … Your device will …

[jekyl]

@mihi Thanks for the quick response and heads-up.

I am using Fairphone 4, the exact version is 1.21.1-s-20240325389527-stable-FP4

[aibd]

Your question is very similar to the one answered here Why no updates in over a year? FP4 - #3 by aibd

[jekyl]

@aibd thanks for the link

So far I tried everything except manual update to no avail. I’ll try updating manually later, as I need some more focus time for that (haven’t done this before).