Notes sync issues (again) - version 3.3 on FP5

Hi,

using /e/ on FP5, “Notes” sync is failing again.

I don’t know if it’s related to the ‘new’ account thingie advertised in 3.3 changelog, when I restarted on 3.3 after update I had to re-auth my murena account.
Apparently contacts sync still works for instance.

In “Notes” I constantly get “Sync error” message.

I “Account”, if I go to Sync options, then I toggle “Notes” off, then on again, the arrows symbol tunrs a bit, then a new date of last sync is written, without error. … but if I compare notes on device and notes on murena account in a we browser, they differ.

I also tried the new “murena workspace” app … that finally opens in a browser and is really hard to use, still not sure I get what this app is supposed to bring, anyway notes are not sync’ed in this view either.

I have also no idea how to remove notes account and re-add it for instance : i can’t remove an existing account, adding an existing one tells me it’s already imported.

Note that I do use OTP to secure my account, and it was never an issue so far, and it still works for contacts so let’s hope it has nothing to do with the issue.

Additional general rant about account : All in all, it’s really a mess there’s no easy way to guess where account sync is supposed to be configured (in Notes ? in Account ?), and for some reasons my unique murena account appears with 3 names under accounts : murena.io account, Contacts, Webmail.
I once tried to remove all, add just murena account, and the other two poped-up again. In the end it’s very hard to understand what is happening, what I should expect to see, or how it’s supposed to work.

1 Like

Hi,

I have the same issue with a Pixel5 since I updated to v3.3. The sync issue occurs just after the update. Everything was fine with version 3.2.

I also use OTP to connect to my acount.

The Notes app seems to be the only one concerned by this issue. There is no problem with other app so far.

I always need to use the e.email domain to login to my Murena account. It doesnt work if I use the murena.io. For instance on the new Murena Workdpace app.

This is not related to v3.3. I always need to use the old email form.

Can this explain the issue with the Notes app?

Hi, feeling less lonely with this Notes issue.

Regarding e.email : in my case I never used it, .murena.io always worked so far

I have the same issue with my Pixel 5 since the last update.

Hi,

I have exactly the same problem with version 3.7.7on FP3.